At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.
Chamelo (chamelo.com) has 653 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
chamelo.com
Website
chamelo.com
Category
Accessories
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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It’s been over one month there’s still no status update on when my order will be shipped. I got an email from Amazon stating Chamelo is now available in the shop with the earliest available ship date for 2 days. This is absolutely ridiculous and unacceptable for a company to ignore it’s customers like this
Response from ChameloOct 8, 2025
Hi Jervell,
We’re sorry to hear that your order has been experiencing some issues — that’s definitely not the experience we want for our customers. Our upper management team will be reaching out shortly to help check on the status of your order and ensure this gets resolved as quickly as possible.
Please also reply to our request for more information so we can locate your order details and assist you right away.
– The Chamelo Team
KL
Kevin L.
Startled that this company had the…
Startled that this company had the nerve to ask for my review.
Before buying, I inquired about the glasses' usefulness for workouts and the electronics' resistance to sweat, and was given assurances it would be no issue so I bought them.
The first cycling ride I went on with them was a disaster. Even at fully adjusted darkness, they are barely as dark as standard glasses. I found that sweat got on the control slide and caused them to go full light randomly and they did not want to respond to my finger at that point. So every minute or two they would go from dark to light and I'd have to try and make them go dark again.
After a while the sweat apparently got inside the power button and caused it to act up. The glasses would alternate announcements about power on-connected, power off, power on, power on-connected, etc. repeatedly every 15 seconds. They wouldn't turn off manually and even unpairing from the phone didn't stop it. I had to ride all the way home for 45 minutes that way.
When contacted, the company rep was slower to respond (several days instead of a few hours before purchase) and tried to talk me into keeping the useless (for my needs) glasses at a small discount. After declining that offer and asking again, several days I was given the return label and clearance, I returned them immediately.
After delivery of the return, another week went by with no contact or refund so I asked. Several days later I got a reply that was not helpful, and it became obvious that they were slow-pedaling the refund. So I filed chargeback with my CC. I never received the voluntary refund nor any communication from the company until today when they asked for my review. Well, here it is.
Response from ChameloOct 8, 2025
Hi Kevin,
We completely understand your frustration, and we appreciate you taking the time to share your experience. Of course, we’d send a review request — it’s part of how we stay transparent and make sure every concern gets the attention it deserves.
We’re sorry to hear that things didn’t go as expected with your purchase, and our upper management team will be reaching out directly to assist further. Please respond to the request for information so that we can pull up your order number.
– The Chamelo Team
RP
Ricardo P.
Buyer Beware of Shady Company
I am updating my review to reflect new information.
I purchased a pair of Chamelo electronic tinting glasses for approximately $250. Shortly after purchase, the glasses malfunctioned. When I contacted support, I was told I was not eligible for a refund because the 30-day window had passed and I no longer had the original packaging.
After I left an honest negative review on Trustpilot, a manager from Chamelo reached out and offered a full refund as a “special exception” on the condition that I remove or edit my review. Trusting this promise, I updated my review to 5 stars.
The refund was never issued.
Weeks later, I was told there was a “platform error” and that the payment was too old to refund, and I was then asked if they could send the money via PayPal instead. That also never happened.
At this point, the issue is no longer just a defective product — it is about integrity. I changed my review in good faith based on a written promise of a refund, which was not honored.
I am reverting my review to reflect my full experience so other customers can make an informed decision.
Response from ChameloOct 8, 2025
Hi Ricardo,
We’re sorry to hear about your frustration, but that’s not an accurate description of what happened. Our policy clearly states that all returns must be sent back in their original packaging, and in this case, it was unfortunately discarded.
That said, our upper management team will be reaching out to assist you further and see what can be done to help.
– The Chamelo Team
UPDATE 2/19/2026:
Hi again Ricardo! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you!
– The Chamelo Team
PF
Perfect Fit Shutters and S.
Poor craftsmanship
Waited over 2 months for these shades to arrive. Pulled them out of the fancy case and examined them. What a hunk of shit…the nose holders are bent not evenly aligned. For $250.00 dollars I’d rather get knock off Oakley’s in Cabo on the beach from a street vendor. This is really disappointing.
Response from ChameloOct 4, 2025
Hi Matt,
We’re very sorry to hear that you weren’t satisfied with your glasses, and we truly appreciate your honest feedback — it helps us continue to improve our craftsmanship and quality control.
You’re welcome to return your order for a full refund within 30 days, and our upper management team will be reaching out to you directly to help facilitate this process and make things right.
Thank you again for sharing your experience — we value your input and the opportunity to do better.
– The Chamelo Team
UPDATE 11/18/2025:
Hello Matt! Our upper management is attempting to get in touch with you. Please check your email inbox ASAP. Thank you.
– The Chamelo Team
CA
Cacho
Scam
This is a scam they will pull the money out of your account the same day, the next day they will send you an email saying they're behind with no ETA update and will not respond back... I do not recommend
Response from ChameloOct 3, 2025
Hi Cacho,
We’re sorry to hear about your negative impression. To clarify, we did not steal your money — your order was delayed because we temporarily ran out of stock, and we sent you an email to inform you of this.
Our upper management team will be reaching out to you directly via email to clear up this misunderstanding and help expedite the delivery of your order.
We truly appreciate your patience and the opportunity to make this right.
– The Chamelo Team
SG
Sebastian G.
They will not send you glasses
They will not send you glasses. Terrible Company who steals money.
Response from ChameloOct 3, 2025
Hi Sebastian,
We’re sorry to hear about your frustration. To clarify, we did not steal your money — your order was delayed because we temporarily ran out of stock, and we even sent you an email to inform you of this.
Our upper management team will be reaching out to you directly via email to clear up this misunderstanding and assist with expediting the delivery of your order.
We appreciate your patience and the opportunity to make this right.
– The Chamelo Team
UPDATE 11/12/2025:
Hi again Sebastian! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you!
– The Chamelo Team
ST
Stacey
My glasses got a small crack which…
My glasses got a small crack which rendered them unusable because it ruins the glasses entirely with how the shade adjustment technology works.
I didn't file the paper after I got these as a gift and now I can no longer use them for running. I barely got any use out of them compared to other running glasses. I no longer recommend these to other runners. Save your money and get some running glasses that will actually survive outdoor use. I have two half marathons coming up and was hoping to wear these. As much as I loved them I need glasses meant to be worn.
Response from ChameloOct 3, 2025
Hi Stacey,
We’re truly sorry to hear about the issue you’ve experienced with your glasses. We understand how disappointing this must be, especially with your upcoming half marathons.
Could you let us know how the crack happened — whether they may have been dropped or damaged? This will help us better understand what went wrong.
We’ve also sent you a request for more information so we can locate your ticket in our system. Once we have your details, our upper management team will personally reach out to see if there’s anything we can do to assist.
Thank you for bringing this to our attention — we’d really like the chance to help.
– The Chamelo Team
LL
Lee L.
Im still waiting for my product since june 18th..
They ignored most of my messages through email after latest email message i received. Im still waiting for my product since June 18th.
The latest email message i received.
Thanks for checking in! The new stock of the Charging Cable - Prime, Shield, Dusk is expected to arrive by 3rd week of September. As soon as we have it, we’ll prioritize shipping your order and keep you updated every step of the way.
I really appreciate your patience and understanding while we get everything sorted for you!
All lies.. i hope this is not a scam.
Response from ChameloOct 3, 2025
Hi Myung,
We’re very sorry for the delay and for the frustration this has caused. To clarify, we were not intentionally ignoring your emails — our support team is currently experiencing an unusually high volume of inquiries. When multiple emails are sent daily, the system unfortunately re-queues your ticket each time, which pushes it further back in line. For this reason, we always advise our customers to send one message and wait for a reply so we can resolve cases as quickly as possible.
That said, we take your experience seriously. Our upper management team will be reaching out directly to you to help coordinate and ensure your package is expedited as it heads out the door.
We truly appreciate your patience and understanding, and we’re committed to making this right for you.
– The Chamelo Team
UPDATE 11/12/2025:
Hi again Myung! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you!
– The Chamelo Team
