ChameloReviews of chamelo.com

Response from ChameloMar 26, 2026

Hi puppytraveller, Thank you so much for your kind words—we really appreciate you taking the time to share your experience. I’m glad we were able to quickly step in and sort out the discount code issue for you. We always aim to make things right as fast and smoothly as possible, so it means a lot to hear that it made a difference on your end. If there’s ever anything else you need, don’t hesitate to reach out—we’ve got you. – The Chamelo Team

Response from ChameloMar 11, 2026

Hi Kristi, Thank you so much for the kind words and for taking the time to share your experience. We’re really happy to hear that our customer support and troubleshooting team was able to help resolve the issue and make things right for you. It’s great to know that your son is enjoying the glasses, and we truly appreciate your understanding regarding the sound preference and the shipping delay. Our goal is always to support our customers and find fair solutions when things don’t go according to plan. Your feedback means a lot to our team, and we’re grateful for your trust in Chamelo. We’ll be here anytime you need us, and we’d be honored to help again in the future. – The Chamelo Team

Response from ChameloMar 4, 2026

Hi Susan, Thank you so much for taking the time to share this feedback. We’re truly happy to hear that your experience was a great one and that Hannah was able to assist you with professionalism and efficiency. We’ll be sure to pass along your kind words to her — recognition like this means a lot to our team and reinforces the level of service we strive to provide. Thank you again for your support and for choosing Chamelo. – The Chamelo Team

Response from ChameloMar 3, 2026

Hi Kevin, We’re very sorry to hear about your experience and completely understand how frustrating it must have been to deal with a defective product and delays in communication. We want to clarify that our customer service team did respond to your inquiries on February 19 and February 21. After that, we began receiving multiple follow-up emails in a short period, which unfortunately caused your email to become blacklisted by our system and some messages were lost in spam. At no point was our team intentionally ignoring you. Our upper management team will be reaching out to you directly to address any confusion, clarify the situation, and assist you further. We genuinely want to ensure your concerns are resolved. – The Chamelo Team

Response from ChameloMar 2, 2026

Hi Ricardo, Thank you for your feedback! We’re delighted to hear that your sunglasses are ideal for motorcycling and automatically adjust when entering tunnels. It’s completely normal for your eyes to take a few days to get used to the light-adapting feature, and we’re glad to hear that you’re happy with your purchase despite the initial hesitation. Your support means a lot to us! – The Chamelo Team

Response from ChameloMar 2, 2026

Hi Carlos, Thank you for sharing this wonderful review! We’re so happy to hear that your wife and daughter loved their Valentine’s Day gift and that the frames, colors, and packaging made such a great impression. We appreciate your understanding about the delivery delay during the holiday—it can get a bit busy! We’re thrilled that your friends are excited too, and we can’t wait to welcome them to the Chamelo family. – The Chamelo Team

Response from ChameloMar 2, 2026

Hi Guillaume, Thank you so much for your feedback! We’re thrilled to hear that you enjoyed the design, the quality, and especially the tint-changing feature of your Infinity glasses. We’re sorry for the battery issue you experienced, but we’re glad our customer service team was attentive and able to assist you effectively. Your satisfaction is our top priority, and your comments motivate us to keep improving. – The Chamelo Team

Response from ChameloMar 2, 2026

Hi Jodi, 🔥 We LOVE this energy! Thank you for such an amazing review—hearing that everything from the packaging to the fit made you feel 🔥 is exactly what we hope for. Even better that you and your hubby are both rocking a pair together. We’re honored to be part of your Valentine’s Day and truly appreciate the love and the shoutout. Enjoy turning heads! – The Chamelo Team