Sergio C.
I ordered some glasses and they haven't…
I ordered some glasses and they haven't arrived—bad service.

At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.
Chamelo (chamelo.com) has 653 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Sergio C.
I ordered some glasses and they haven't arrived—bad service.
Anna
No response from the company. Placed an order. Got an order number but nothing since. No one picked up my call. No one answered my email. No live chat when I was on their website. Guess time to charge back. Is this a real company?
Andrew S.
I along with so many others am having a shippment delay. It’s been 10 days since I ordered without any shipping info and I’m gonna be out of the location where they are being sent to. Plus I got overnight shipping for it. I live on the road for work and having to deal with this delay is infuriating.
Ehtshaam A.
My glasses haven’t arrived for a month now there is no live support and no one picks up there number a customer shouldn’t have to chase there package this is so dumb instead of replying to this message reply to my emails chamello on shop it says partially delivered I haven’t even got a a tracking number I am NEVER ordering again $800 for Wht ridiculous
Jinwoong W.
i order my sunglass june. 2 .. but it is cant track my order. im still waiting today is June . 9.
Skylar K.
Trash garbage
Fabrice D.
Grosse arnaque commande jamais reçu
Response from ChameloJun 6, 2026
Hi Fabrice, We're very sorry to hear that you have not received your order. We understand how frustrating and disappointing this situation must be, and we sincerely apologize for the experience. This is certainly not the experience we want any customer to have. A member of our upper management team will be reaching out to you directly to review your case, investigate what happened, and work toward a resolution as quickly as possible. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. – The Chamelo Team
Myles G.
The products are goood at first but than fall apart I had two sepperste music shields break under a year after endless back and forth messages I was prompted to send back both of the glasses for one 10 more upgraded pair that math doesn’t math with me so I purchased a third newer pair and got an immediate shipping delay/ back order this is really just unbelievable for a “luxury“ product *Update * was contacted by James from upper management who promised a bunch of things I agreed to and than stopped responding for more than 11 days …..no refund no exchange no replacements what is going on over there !!!?!??
Response from ChameloJun 4, 2026
Hi Myles, Thank you for taking the time to share your experience. We're very sorry to hear about the issues you've encountered with multiple pairs of glasses, as well as the frustration caused by the warranty process and shipping delays. This is not the experience we aim to provide, especially for customers who have continued to support our brand. We understand your concerns regarding the replacement offered under warranty and the subsequent delay with your most recent order. We sincerely apologize for the inconvenience and disappointment this situation has caused. Our upper management team will be reaching out to you directly to review your case in detail and work toward a fair resolution. We value your feedback and appreciate the opportunity to make things right. Thank you for your patience, and we look forward to assisting you further. – The Chamelo Team