ChameloAt Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.
Chamelo (chamelo.com) has 653 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Stanislav Š.
I bought a pair of glasses that stopped working after about three-quarters of a year. I've contacted customer support about five times via email, but they're completely ignoring me. My warranty is about to expire. That's pretty unprofessional for a brand like this.
catthym C.
I ordered my Rx Aura sunglasses May 17th, paid a nice penny for them too. It's now June 19th and absolutely no updates. I've emailed several times, radio silence! I wish i would have know how bad customer service was before I ordered! I know these glasses probably blew up because of TikTok but come on, hire more people and just let everyone know how truly long it is going to take. Update - it's now July 3rd, emailed multiple times, no response, tried to call, they never answer. Still no word on my glasses. Last step is to put in a dispute with my credit card. DO NOT BUY!!!
sunil L.
Have placed order with zero communication. Crap customer service
Joe C.
I ordered sunglasses about 3 weeks ago and have yet to receive any status update on when they will be delivered, when the website specially says 2-5 days. Additionally, I was charged $50 extra dollars for a “gift card” that was auto applied to my cart, and I could not remove. I’ve only received one email back from them, after days of trying to get a hold of them, and they are unresponsive for a refund. Their phone number also does not work, and it seems like many people have this same issue. Starting to wonder if this is a scam. Just want to warn other people.
Giedrius M.
Ordered glasses they guarateed that they will send it in 7days, after 14days and several email letters they remembered that it will be delayed because they dont have in stock so i can wait or they will return my money, asked how long is going to take to restock, here we are 2 weeks ignoring, 8 letters already sent 0 communication. Delivery service i would give minuse points if i could. Want some tips, find other company for glasses...
Michael H.
Please note that for international orders, customers should be warned about extra customs fees. I was surprised by an unexpected $73 fee that I wasn't made aware of beforehand.
Ray O.
I'm very disappointed with customer service and shipping. Its been 10 days and I still don't have an update on the shipping status and they said it was going to take 2-5 days. Nobody answers the phone, I send them multiple emails and they only responded to one email saying they are delayed and will notify me once its shipped. I'm thinking this is probably a scam and I will never receive my glasses or my money back. I don't really write bad reviews but this definitely got me upset, these are very expensive glasses with the worse customer service.
Jessica R.
They stole my money, after 2 months in return process, I'm still waiting for my money back. My sunglasses came defective. Don't buy!!!
