ChameloReviews of chamelo.com

I ordered a pair of their Dusk model on June 11th that was supposed to be a gift for fathers day, shippimg said it would take 2-5 days. It’s currently June 26th and i still havent received no update in regards to the shipping delay, and support has not responded to the email I sent a week ago. When I saw these glasses being promoted on a show like Jimmy Fallon’s, this is the last issue i expected to run into when purchasing them.

I would give my experience with Chamelo less than 1 star if it was possible. I placed an order for prescription Aura sunglasses in late December. After numerous excuses regarding delays, they have now completely stopped responding to my request for status. My refund request was also denied. I’m now 6 months into an order that I have paid for and have yet to receive the product. My frustration with this company is beyond measure. Needless to say, without even receiving the product I paid for, I entirely regret engaging in this transaction.

The glasses arrived but didn't match my style. As soon as you ask for a refund, they stop responding. I have sent several messages, zero replies. Forced to open a dispute with my credit card company.

Ordered on the 6th of June. It hasn’t even been dispatched yet and they’re not responding to my emails. Do not order from this company.

I've not got any update on my paid order after 4 weeks...is it a scam brand???

I ordered a pair of sunglasses from Chamelo over 10 days ago and have received absolutely no tracking information, no shipping update, and virtually no communication from the company. I've sent 3 emails and called approximately 10 times. After finally getting one response, I was given no useful information about my order and then completely ghosted afterward. I understand delays can happen, but the lack of communication is unacceptable. If there's an issue with the order, just tell me. Customers shouldn't have to chase a company for basic updates after spending their money. At this point, I don't even know if my order has shipped, is delayed, or exists at all. I simply want the sunglasses I paid for or a clear explanation of what's going on. Very disappointing experience so far.

Est ce que certains ont fini par recevoir leur commande ? Ca fait 20 jours que j ai commande. Sans nouvelle

I placed an order on the 14th and since then until today I have not seen any updates regarding shipping. I am still waiting for my order to arrive or at least an update from them on what is happening.