CHAIRUSReviews of chairus.com

Response from CHAIRUSJul 13, 2026

Hello Clay, We sincerely apologize for the delay and for the lack of movement on your order. After checking, we see that the tracking information for your order has not been updated since the 10th. We are currently contacting the carrier to investigate the issue. In the meantime, we have noted your situation. Once the item is back in stock, we will arrange a reshipment for you as soon as possible. Thank you for your patience and understanding. Warmest regards, Chairus Team

Response from CHAIRUSJul 10, 2026

Hello Richard, Thank you so much for your lovely review! We’re thrilled the sale price fit your budget perfectly, and that you love the look and quality of your counter stools. It’s wonderful to hear delivery and assembly were both fast and hassle-free. We’re especially honored that you loved the first two so much you ordered two more—we truly appreciate your trust and support! Warmest regards, Chairus Team

Response from CHAIRUSJul 10, 2026

Hello Larry, Thank you for your nice comment! We’re glad every step of your shopping experience was smooth and effortless. Warmest regards, Chairus Team

Response from CHAIRUSJul 10, 2026

Hello Joseph, Thank you so much for your heartfelt feedback! We’re delighted that our website stood out to you during your search, and that you found our wide chair styles and simple ordering process convenient. It’s great to hear your items shipped quickly, arrived safely with solid packaging, and assembled smoothly. Please feel free to give our sales team a call anytime you have questions about your orders—we’re ready to assist you thoroughly! Warmest regards, Chairus Team

Response from CHAIRUSJul 9, 2026

Hello Eileen, Thank you for letting us know, and we’re sorry to hear that one of the slats arrived broken. Please send the photo you took to our service email at [email protected], and one of our specialists will assist you further with the issue. We appreciate your patience and understanding. Warmest regards, Chairus Team

Response from CHAIRUSJul 9, 2026

Hello Tonya, Thank you so much for your sweet words! We’re overjoyed that the chairs match the photos perfectly, have the exact color you expected and feel comfortable. Enjoy them! Warmest regards, Chairus Team

Response from CHAIRUSJul 9, 2026

Hello Michael, Thank you for your amazing feedback! We’re glad you love our quality items, fast support and quick shipping. We can’t wait to serve you again soon! Warmest regards, Chairus Team

Response from CHAIRUSJul 9, 2026

Hello Amber, We sincerely apologize for the missing item and poor service experience. After reviewing our email records, we can confirm that we have already offered a reshipment solution for your order. Since your order includes shipping insurance, we previously suggested contacting the insurance team as an additional step to help ensure the matter is handled thoroughly and in your best interest. We truly understand your disappointment, and we are here to support you. Thank you for your patience and for giving us the chance to make things right. Warmest regards, Chairus Team