JEN
On edge
My first few conversations were great and I felt I'd be helped. I was going to pay off my debt quick. Now I wonder where my money goes because I'm still paying and it seems I will be for another year. So much for that. I am debating on canceling them and getting a personal loan so I don't have to deal with the extended pay offs anymore.
Response from Consumer Education Services, Inc.Feb 14, 2017
Thank you for your valuable feedback - we take the satisfaction of all our clients seriously. You should be hearing from one of our Customer Care representatives today to go over the status of your accounts. If your account is new, it can take a bit of time for all of your creditor accounts to be fully transferred to the program and start seeing benefits. It isn't a quick fix to pay off your accounts, but rest assured our team will work with you to answer all of your questions and walk you through the process.


