SUSAN
Easy to apply! Pay close attention to approval process
This program was very easy to apply for. Customer service was great! The only frustration I felt was In the beginning. Not understanding the process of waiting for creditors approval, and the confusion that transpired. It may be good to advise new clients about the importance of keeping a close eye on the process, and the possibility of owing more money in the beginning so their accounts do not become delinquent.
Response from Consumer Education Services, Inc.Apr 26, 2017
We appreciate your helpful feedback, Susan! We've developed some helpful resources to guide our new clients through the first few months on a DMP for just this reason. Keep up the good work!


