CATHERINE
Rocky Start
Getting started was a bit rocky but worth it in the end. We had problems with numerous accounts where the plan for consolidation had not been approved yet and late fees were accruing; yet both parties just kept telling me it was my responsibility to call the other and fix it. CESI said they sent letters that hadn't been approved and the debt holder said they hadn't received them. It took months to straighten out. Once it did though, it was smooth sailing and we're glad to be on the road to being debt free.
Response from Consumer Education Services, Inc.Jul 17, 2017
Hi Catherine - thanks for your helpful feedback. We're sorry you experienced some difficulty in the process of getting your creditor proposals accepted, but so glad to hear that everything was resolved and is going smoothly. If you have any questions or concerns, please reach out so we can assist you!


