clarissa B.
You helped me in a great deal to get…
You helped me in a great deal to get rid of my bills. Thank you
Consumer Education Services, Inc. (CESI) is a non-profit organization committed to empowering and inspiring consumers nationwide to become debt free. Turn to a trusted, non-profit provider of financial solutions to help you get and stay out of debt. Our compassionate, certified counselors can help you lower interest rates, consolidate your bills, and pay off your debt faster. We've been helping people just like you since 1998. Call CESI for a free consultation today.
Consumer Education Services, Inc. (cesisolutions.org) has 806 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · Wilmington, North Carolina
Excellent

Investments & Wealth · Madrid, North Carolina
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Investments & Wealth · Charlotte, North Carolina
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Investments & Wealth · Asheville, North Carolina
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806 approved reviews, newest moderated first
clarissa B.
You helped me in a great deal to get rid of my bills. Thank you
Gr8Grama
Was really helpful in getting my accounts paid off. Thank you for all your encouragement & support.
customer
Easy to set up and very helpful! Thanks for helping me pay off my debts!!
customer
Great program. They helped me work a comfortable monthly payment. They told me it will take 3 years to finished paying my debt. Seem like a long time, but I did it.
customer
Would recommend this service to anyone that needs help regaining control of their debt.
First Time C.
Overall, the process with CESI was great. It was easy to get started and the payoff process was almost seamless. At the very end there was a little confusion about the actual final balances due, and because of this, several accounts showed as paid off with CESI when they actually weren't. Maybe it should be a requirement that 90 days before your end date on the program, participants should be required to reach out to the creditors and obtain the actual remaining balance. It was suggested but wasn't enforced and it kind of messed me up in the end. But I was able to identify the accounts that still had a balance and pay them off directly. One other thing to remember is that your accounts will CLOSE once they are settled which will decrease your credit score for a while until you rebuild. Major downside for me but I'm working through it and glad the credit cards are paid off.
Response from Consumer Education Services, Inc.Jul 11, 2018
We so appreciate your feedback! Congratulations on getting your debt paid off - that's a tremendous accomplishment! Since your creditors do not report directly to us, our records have estimated balances throughout the term of the program. As you stated, it's wise for our participants to give us updated account information as they are getting close to finishing their repayment so that we can make sure all final payments are made through your DMP program. It's ideal to periodically update us with your balances throughout the program as well. I also wanted to mention that since Debt Management Programs are a full repayment program, they are not listed as a settlement, though you are correct that typically creditors will close an account once it is enrolled in a Debt Management Plan so that they are not granting program benefits while you are still utilizing the account. We do have a resource for information about credit that many clients have found useful - we can email you a copy of this eBook if you would find it helpful! Please email [email protected] to request a copy.
Renee M.
CESI was the best decision I made. It took a load of stress off of me and gave me peace of mind. I'm 100% satisfied with their services and it feels so good having my debt paid off! They were truely a life saver!
Sadie M.
They rescued me from the financial nightmare i had gotten myself into. I love that they were not a consolidation loan place peered I loved that fee to use the service was very low. Cuatomer service was always a helpful real live human.