Certified Keto DietReviews of certifiedketodiet.com

Response from Certified Keto DietJul 22, 2025

Hello Juan, We are truly sorry to hear about your frustration, and we deeply apologize for the confusion you’ve experienced regarding the cancellation process. This is certainly not the experience we want for our customers. To clarify, our cancellation process does ask a few questions regarding your progress and reminds you of what you’ve achieved, as well as what might be missed if you choose to cancel. We understand that this can feel cumbersome, but the option to manage your plan is always available. Our support team is also here to assist you via email whenever needed. We have already reached out to you via email to make this right, and we are committed to resolving this issue as quickly as possible.

Response from Certified Keto DietJul 11, 2025

Ciao Cleo, Ci scusiamo sinceramente per il disagio causato e comprendiamo quanto possa essere preoccupante dover affrontare addebiti imprevisti. Per chiarire, per abbonarsi o scegliere qualsiasi piano, incluso l'accesso di 30 giorni, è richiesta la conferma del cliente prima di procedere all'acquisto. In base al nome fornito, non abbiamo ancora identificato il tuo account, quindi al momento non siamo in grado di assisterti direttamente. Tuttavia, abbiamo richiesto i tuoi dati di contatto qui su Trustpilot per aiutarti a risolvere la situazione. In alternativa, puoi contattarci all'indirizzo [email protected] e menzionare Robert. Grazie per la pazienza e non vediamo l'ora di risolvere il problema.

Response from Certified Keto DietJun 28, 2025

Hola Paula. Lamentamos mucho que te sientas así y te pedimos disculpas por la frustración que has experimentado. Ofrecemos una forma clara y sencilla de cancelar tu suscripción, ya sea a través de la configuración de tu cuenta o contactando con nuestro equipo de soporte. Si tuviste alguna dificultad, te pedimos disculpas y trabajamos continuamente para mejorar la experiencia del usuario. Si necesitas ayuda con la cancelación o cualquier otro problema, estaremos encantados de ayudarte. No dudes en escribirnos a [email protected]; priorizaremos su resolución.

Response from Certified Keto DietJun 27, 2025

Hello Yoram! We are truly sorry to hear about the frustration you experienced. We completely understand how concerning it must be when your expectations are not met, and we sincerely apologize for the inconvenience. As for recurring charges, it seems the subscription wasn't cancelled therefore the recurring charges may have been occured. Our goal is to ensure that the cancellation process is as clear and seamless as possible. We sincerely apologize if there was an issue with this. To help us investigate further and assist you properly, we kindly ask that you to reach out to us directly at [email protected], we will prioritize your case and do everything we can to resolve any concerns.

Response from Certified Keto DietJun 26, 2025

Hola Constanza. Nos disculpamos sinceramente por la frustración causada con el cargo recurrente. Parece que la suscripción no se canceló, por lo que es posible que se hayan generado cargos recurrentes. El servicio de suscripción siempre es opcional: puedes recibir un programa de 30 días sin pagos recurrentes en el futuro o un programa basado en una suscripción, que puedes cancelar en cualquier momento desde tu cuenta de pérdida de peso. Para aclarar, después de tu compra inicial, te enviamos un correo electrónico de confirmación con toda la información de acceso. Si tienes algún problema, estamos aquí para ayudarte en cada paso del proceso. Para que podamos investigar más a fondo y ayudarte adecuadamente, te pedimos que nos contactes directamente a [email protected]. Priorizaremos tu caso y haremos todo lo posible por resolver cualquier duda.

Response from Certified Keto DietJun 26, 2025

Hello Ulla. We sincerely apologize for causing frustration about recurring charge, it seems the subscription wasn't cancelled therefore the recurring charges may have been occured. Our goal is to ensure that the cancellation process is as clear and seamless as possible. We sincerely apologize if there was an issue with this. To help us investigate further and assist you properly, we kindly ask that you to reach out to us directly at [email protected], we will prioritize your case and do everything we can to resolve any concerns.

Response from Certified Keto DietMay 29, 2025

Ciao Andreina, Ci dispiace davvero per le difficoltà che hai riscontrato nel tentativo di annullare il tuo abbonamento. Ti informiamo che puoi annullare l'abbonamento direttamente dalle tue impostazioni personali o contattando il nostro team di supporto via email. Ti abbiamo contattato via email per confermare l'annullamento e fornirti ulteriori dettagli importanti per aiutarti a risolvere il problema. Controlla la tua casella di posta.

Response from Certified Keto DietMay 27, 2025

Hei Odd, Vi beklager å høre om frustrasjonen din, og forstår hvor bekymringsfulle uventede kostnader kan være. Vær oppmerksom på at vi tilbyr både 30-dagers planer og abonnementer som fornyes månedlig inntil de sies opp. Du kan si opp abonnementet ditt når som helst, enten via dine personlige kontoinnstillinger eller ved å kontakte supportteamet vårt via e-post. Dessverre har vi ikke klart å identifisere profilen din basert på navnet ditt alene. Vi ber deg om å oppgi kontaktinformasjonen din her på Trustpilot eller kontakte oss på [email protected] og nevne Robert, slik at vi kan prioritere saken din og hjelpe deg videre.