CertaPro PaintersReviews of certapro.com

Claudia and her painter were very professional ,worked in timely manner and did an excellent job. I would recommend Certapro to anyone .

The crew from the Ogden/Weber office were fantastic. The supervisor was on top of everything. They were all friendly and did a great job. They cleaned up everything both days. The supervisor had me come up the first day to show what they did. The last day he wanted me to check to make sure everything was good. They also came when they said they would. Will definitely use them again and hope it’s the same crew.

I hired CertaPro of Rockwall to paint my small galley kitchen small utility room and small master bath. They were to re-texture a portion of the master bath and remove all texture and re-texture the small kitchen. They also were to paint kitchen and bathroom cabinets. They charged me $8000. They promised me verbally and in writing a professional job. In my estimation they came nowhere near doing a professional job. The owner owner came out twice and had the painter redo the job. The Kitchen was textured and painted twice the cabinets in both kitchen and bathroom painted twice. I still have paint runs and drips in many places, texture was not applied correctly to the walls but was glommed on baseboards and light switches. There are many splotches and uneven surfaces on new cabinet doors and baseboards. There is paint on the floor in several places. I was advised they would keep sending the same people back to redo the job they were paid to do. I felt like Bill Murray in the movie Groundhog Day. At 75 years old I just couldn’t deal with those people traipsing through my house again and again and again and I just couldn’t fight with them any more. So I paid them and every day I find something new that’s wrong. That’s why I say to you just say no to CertaPro because their idea of professional work and yours may be different and you must be ready to fight for it.

We had a tight time frame on a multi-room home interior painting project and were promised a team of painters that could get the job done on time. The end results: 1 painter showed up for all but the last day and a half of the project (Then there were 2 painters) The job was not completed on time and was $3000 over budget! Nathan, who gave the bid, Laurie the office manager and Cesar the painter, all over promised but underdelivered. Walls were not primed. The painter cleaned his paints out near our garden fountain. He left two unopened gallons of paint, two shades we did not choose, as well as a 5 gallon paint bucket, all of which he promised to return and pick up, but never did. When the initial paint we chose did not work, instead of stopping with one wall and making a change, he painted an entire large room which then all needed to be repainted in a different shade. The good news: The project was eventually completed to our satisfaction. Cesar is a skilled painter and did take extra effort to help us choose a color that worked well in the room. I can not recommend this company. In fact, I would suggest you look elsewhere. We have had large painting projects previously that were on budget and we were pleased with. Not this project and not this company.

Was going to hire Certa Pro of Northwest Indiana until I got, hit with additional fees after, I had already given them a deposit of more than a thousand dollars. Needless to say, I canceled the contract. Here it is more than a month and I have not received my deposit, After repeated phone calls all you get is its iin the mail. We live in the same town, mail should net take more than a week. Further, they will not reissue a check even after I said I would come by and pick up a new check which they refused to issue, as then they would have to pay a cancelation fee. Too Bad John you asked for it

My first interaction with CertaPro was when Jim, the owner came to my home and walked me through every detail of the process to paint the exterior of my home. He then emailed me a very detailed free estimate that I was extremely impressed with. I gathered hundreds of paint samples from every paint store that I could find but I still couldn’t find the exact color that I wanted. I called Jim a couple days before they were to start the job and he offered to find the color that I wanted. He chose the exact shade, much to my surprise. I am thrilled with the final results. Henry Umana, the project manager, did a fantastic job prepping the house, caulking everywhere that needed it, fixing cracks in the stucco and painting the exterior of my home. I would give him a 10++++ review for his work ethic, professionalism and dedication to providing a quality outcome. Henry is a super nice person and I highly recommend him and CertaPro to complete any painting job that you have. Thank you so much, Henry, Jim and Terri, the office manager, for the excellent service and for guiding me through every aspect of this project. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ PS. I think people should know that there are individually owned CertaPro Painters all over the country and people should specify which one they are reviewing. 😊

One of the best painting company's I ever hired they painted my entire townhome and did one excellent job would hire them again for sure.

Horrible Experience workers don't show up, and the owner doesn't call me back or check in to see if his workers show up—six days of no-show and never a reason why. Removing popcorn off the ceiling should have taken two weeks, but it's six weeks later, and the project is only one-third done. The project included cleaning up, but you lived in chaos for two weeks, and you cleaned it up. The Owner Johnathan in Boerne, Tx, promises you everything, but his workers can't do a Monterrey Texture on the wall and are afraid to remove the wallpaper. He doesn't have another crew to send; he keeps trying to send the same team that doesn't show up. A dream project that turned out to be a nightmare and a big disappointment. ( Two weeks of no-shows, I agreed I would try again Monday they didn't show up, and the owner didn't follow up )