CertaPro PaintersReviews of certapro.com

Please do not waste your money. Extremely expensive. Job poorly done. Had to have them return 10 times and still the job is not done well. They are not "pro" . I have photos and Text messages as proof.

I’m very happy and satisfied with the work.

I’ve never before written a review for any product or service. There’s either no time or inclination or I just didn’t know what to say; the job was okay, but…. From the moment we called CartePro to get a quote to the final touch-ups, the painting of the exterior of our home was done exactly as we agreed on. Dion from CertaPro explained the details, including the problem areas, and found agreeable solutions. We highly recommend CertaPro for your painting needs.

I had a recent exterior painting job on my entire house. It went well. I'd use certapro for interior in the future.

I am, obviously, very disappointed that CertaPro Painters has chosen to withdraw your quote to perform painting and carpentry services at our house. I am sure there is much more to this decision than "CertaPro Painters not being confident in meeting or exceeding our expectations" as you have stated below. I will say, you are correct, you have not met our expectations. I understand we have made updates to the multiple quotes we received. The reason for doing that was to provide complete clarity based upon the statement that appears in your quote which states: "PLEASE CAREFULLY REVIEW ALL OF THE ITEMS, AREAS AND COMPONENTS THAT ARE INCLUDED AS WELL AS THOSE THAT ARE EXCLUDED TO ENSURE THAT THERE IS NO MISUNDERSTANDINGS AS TO THE SCOPE OF THE PROJECT. ANY ITEMS, AREAS, AND COMPONENTS NOT SPECIFICALLY INCLUDED ARE EXCLUDED" We asked questions only to gain the required understanding to satisfy your statement above. I am not satisfied with the explanation you provided as to why your company will not proceed with the work at the agreed upon price. If you were interested at all in appearing to be professional, you would have tried to work out any concerns you may have had with us. The action you have taken is extremely unprofessional along with the lack of response to questions presented to your owner, Sean Collins. One of the reasons we contacted your company originally was because of a very good experience we had in painting our house in Savannah, GA. It is clear that your organization and the one in Savannah do not operate under the same standards of professionalism. Needless to say, you will not receive anything close to a good recommendation from us. It appears your franchise cannot handle a routine painting job for which you supplied a quote and would not keep your word to perform the services you proposed to do within the quote.

Made an appointment and we met. Came to the house and took photographs. About 45 mins of time. Never heard back.

We hired CertaPro Painters to paint our front porch. There were a few miscommunications throughout the process. I was asked the same questions several times which was getting frustrating. The first person who came didn't paint underneath the railing so you could see where the new paint and old paint touched. It looked terrible. Another painter came and fixed it. A few months later, the paint on all the stairs is bubbling and peeling off. It's obvious that they didn't prep the surface correctly. After spending over $1200, I expect the job to last more than 6 months. Will never use again.

If there was zero stats I would hit it. Salesman never called us back after painters did not do ceiling or corners and after it was pointed out to the supervisor he asked for 500 cash to do ‘ touch ups’ horrible experience all around . Do not recommend