CertapetReviews of certapet.com

The article concerning savannahs, sponsored by Certapet, is discriminatory, wrong; and was not a objective article since the author continue to share her negative impression of this breed. She also acts as if there are a thousand shelters in which have savannahs! Ya.... Okay.. So if I want to certify one of my savannahs, you would not?! If you breed bash, at least have someone that actually owns one to write a article! To Ceripet, My savannah, would lay with me for hours when I was suffering from extremely bad chronic pain and purr. Currently, I own six savannah and savannah mixes. None are more aggressive than your regular tabby. I even have a F2 whom is the sweetest cat ever. She even walks on a leash. I also have a rescue that is terrified of people. When you write lies AR people believe you. Several told me to drop my previous abused savannah mix to a wild cat sanctuary, which I SAVED FROM A BAD SITUATION! Savannahs are a great deal of work. They are athletic, energetic, curious and extremely intelligent. They make messes! They are not an accessory or should be gotten as a status symbol, or for looks. But they are no more work than owning a dog. This is not an objective article as you act as if they are like wild aggressive monsters. Which is how I know the author is a animal right fanatic and is just regurgitating the opinions of Carole Baskin. If ANY savannahs are taken to shelters they are usually pulled by rescue. As many savannah breeders also rescue and use their own resources and money and rehome them. I would like to see some type of proof of how many savannahs are euthanized in shelters. There are now many households that own savannahs and love them. I would encourage to actually research savannahs in a non bias way.

Totally incompetent and unprofessional. We submitted a request on 23rd September with a confirmation saying we would receive a referral to finalize with 24-48 hours. Heard nothing for a week. Literally a week. We called back today, September 30th informing us they are unable to match us because everyone is out of office. Don't suppose all the professionals all decided to call in sick - they could have let us know within the 24-48 hours promised and we could have made alternative arrangements, but they thought they would just take our money and leave us in the dark. Go with someone else - don't bother with these quacks.

I have now reached out to their customer service more times than I can count. They charged almost $200 & when the first therapist assigned had no availability to speak, she failed to get me reassigned to someone who had more than just one time slot open. I’ve explained this 5+ to Customerservice to receive the exact same response that doesn’t answer my problem.

These are all about making money. It is a route to make pets esa's so selfish people can use a loophole in the law to take their pets with them. It hurts those with real need because these are often untrained sometimes in the most basic behavior. Why is it ok for your dog to potty and you not clean it up and you not be able to control your pet. Yes it is a pet not an esa. Tge questionaire is a joke. . It is not all about you! Selfish self centered people. Thr government needs to crack down on such sites that skirt the law for profit. Someone with real allergies or real animal phobias have to be inconvenienced because their real issue has to take a back seat to these selfish individuals.

Certapet is the worst company my husband and I have ever dealt with. We pre-paid for the letter and was told he would get a call in 48 hours. A couple days went by and nothing. We called and they said Deborah Foley would be contacting my husband soon. We waited a couple more days and nothing. We called again and was told we could get a call from her as she was still finishing paper work. A week went by and nothing. My husband called the company and asked for a refund. They said they could only refund some of our money and we would have to contact the therapist (Deborah Foley) to get the rest. My husband has tried to contact her all week and nothing. We finally got ahold of her and she told him and I quote “can’t help you with that” and hung up the phone on him. This business they are running is a crap show and we will be calling corporate on Tuesday. As far as Deborah Foley goes she is rude, unprofessional and crude. She does not deserve a license if she’s going to treat people like that. My husband called another company “Us service animals” and got approved for the letter with letter in hand in 6 hours. In 6 hours he has the letter and was ready to get the dog vs 3 weeks It took for Ms. Foley to ignore him. How can you be a mental health therapist and then treat people like crap. Unacceptable.

intéressant

It'c completely a scam. There can be hundreds of dollars in extra fees. Stay far away from this company!

SCAMMERS Stay away. You have to pay for your letter, obviously, but what they don't tell you is you have to pay $50 for each airline form that your therapist fills out. If you fly multiple airlines, that could add up to be additional HUNDREDS of dollars. Go with another service. Seriously.