Certapet Reviews | Read Customer Reviews of certapet.com

Certapet Reviews | Read Customer Reviews of certapet.com

Certapet reviews

Showing 834 reviews with 5 stars · Clear filters

Brandon
Aug 27, 2025
Mandi is always so nice and…
Mandi is always so nice and understanding.
Response from CertapetSep 1, 2025
We truly appreciate your feedback. It’s wonderful to know Mandi’s compassion and understanding made a difference in your experience.
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Consumer
Aug 25, 2025
I have not gotten approval yet but I had an amazing consultation
I have not gotten approval yet from housing but the therapist I was assigned was insanely helpful and supportive! Im new to the adult world after graduating college and things can be scary but this gives me home and my therapist reminded me that I am not alone! I hope I do get approved for housing but having the legitimacy of the ESA is most important!
Response from CertapetSep 1, 2025
Thank you for sharing your experience! We’re so glad to hear that your therapist has been such a source of support and reassurance during this transition. While housing approvals can take time, it’s wonderful that you feel comfort in having your ESA recognized. You’re not alone, and we’re here to support you every step of the way. 💙
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Terri G.
Aug 22, 2025
Quick response.
Friendly and quick to respond
Response from CertapetSep 1, 2025
We truly appreciate your feedback. It’s wonderful to know our team was able to be both responsive and welcoming during your experience.
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Victoria R.
Aug 21, 2025
I had a great therapist
I had a great therapist! Great Customer service
Response from CertapetSep 1, 2025
We truly appreciate your feedback. It’s wonderful to know that both your therapist and our customer service team helped make your experience a positive one.
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Gloria G.
Aug 16, 2025
Very kind & understanding Doctor 🙏🏼💖
Very kind & understanding Doctor 🙏🏼💖 Thank you
Response from CertapetAug 18, 2025
Thank you so much for your heartfelt message! We’re so glad you felt cared for. It means everything to us that your experience with the doctor was kind, understanding, and supportive. We're always here for you and your furry loved one. 🐾
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Desirae
Aug 13, 2025
Ease of mind
Prairie was professional and caring through this experience. I have had anxiety, depression, and PTSD and this gave me ease knowing I can now have my companion with me.
Response from CertapetAug 18, 2025
Thank you so much for sharing this. We’re truly grateful to hear that Prairie was able to provide you with both professionalism and care through your journey. It means the world to us that you felt supported, and we’re honored to help make it possible for you to keep your companion by your side. You are not alone — we’re always here for you. 💙🐾
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KP
Aug 13, 2025
Certa pet has helped me continue to…
Certa pet has helped me continue to keep my Service Dog with me in situations that my anxiety over take my body. She provides pressure stimulation to help relax me.
Response from CertapetAug 18, 2025
We’re so grateful you shared this. It’s incredibly meaningful to know that we could help you continue having your Service Dog by your side when you need her most. The comfort and support she provides in those overwhelming moments is invaluable, and we’re honored to be a part of making that possible. You and your companion deserve that peace of mind.
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Ashley B.
Aug 12, 2025
Simple process and positive experience
Simple process and positive experience
Response from CertapetAug 18, 2025
Thank you for the kind words! We're so happy to hear the process was simple and the experience positive. That’s exactly what we strive for every time.
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