Kandice S.
They are organized and efficient
They are organized and efficient in helping their clients. I have had the initial certification letter for my pup to travel with me as an ESA dog since last year. They are great and very helpful.

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kandice S.
They are organized and efficient in helping their clients. I have had the initial certification letter for my pup to travel with me as an ESA dog since last year. They are great and very helpful.
Starlene J.
Certa Pet is an exceptional company who's whole being is to assist you with having your pet with you for support. They're the only legal site to go through for this to keep your support animal by your side. Knowledgeable and friendly. Give em a try !
Steven F.
There seem to be mixed reviews concerning certapet. I'm here to tell you that I had a great experience with them. I believe not everyone gets approved for the esa letter by the therapist that certapet finds for you because you have to meet the criteria. I live in California and they matched me with a therapist in California that works with certapet through her own private practice. She called me and we had a 10 minute conversation about some things that were in my questionnaire (which is filled out through certapet) and determined that I would be a good fit. I then recieved an email with the letter I needed and my landlord approved it. (They also mail you a physical letter) I called probably 10 different therapists in my area and none of them provide esa letters. My own personal therapist(before going through certapet) doesn't write them for clients either which led me to my online search. Again all I can say is certapet worked for me and I hope it works for you!!
Mrs. K. R.
Couldn't get my fur baby into vet for days. No way was I satisfied with letting him suffer until then. I contacted you can got the answers I needed to care for my Maxi. As a matter of fact, he was completely back to normal by the time his appt was with vet. So cancelled it. I really appreciate the help.
Rachel
Raquel was so kind and helpful! I haven't yet used my travel form, but I did receive an email an email from Delta that it was approved.
Shawntelle M.
The process was very thorough and nice to do it from the privacy of my home. I highly recommend it!
Greg B.
Certapet was very professional and very fast in getting my pet approved and the mental health professional was also very helpful. Thanks for getting me and my dog approved. Now I can live peacefully with her and no one can deny her because of her breed. My 66 lb American Staffordshire terrier is a big baby and has a calming affect on me.
Syd B.
Very professional and my conversation with the assigned therapist was comfortable as well as useful. The entire process was very well handled in an expeditious manner. I highly recommend Certapet.