Jasmine G.
Excellent service
Excellent service, spoke with a therapist and everything went smooth ... I will definitely be recommending it to others thank you so much

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jasmine G.
Excellent service, spoke with a therapist and everything went smooth ... I will definitely be recommending it to others thank you so much
Randee K.
This was such an easy way to certify my dog as an ESA. Everything was self explanatory and it was quick and very little wait time for the documents. I highly recommend this website if you’re anxious to travel or need housing for your pets.
Z B.
Very good in service and received my letter in 2 weeks.
Joan H.
I love certapet..they have great customer support and great therapist...they get back with you quickly and there to answer all questions in a timely manner. Thank you
Janice L. P.
CertaPet has been remarkable. My physician could not write the needed letter. He said it had to come from a mental health professional. Since my trip is right away, I needed to get in quickly to a psychologist or Licensed Therapist. I rapidly found out that was going to be impossible. Since I have been on medication for years, and have moved from my home state, I was getting frantic to find a qualified professional in time for me to take my trip. This organization made it possible to access the needed ESA letter. Thank you, CertaPet.
Sarah
"Dogs are not your whole life but they make your life whole." My dogs mean everything to me and have enabled getting through difficult times in my life. Although I had a note from my doctor who knows me quite well, I sought out Certapet for additional support. I filled out a very lengthy questionnaire and was matched with Haley. We had a conference and she attested what I already knew: that -- based on my personal issues -- I was more than qualified for an ESA letter. My dogs are my loving companions. I cannot thank Certapet enough for their assistance.
Michelle B.
The therapist I spoke with was thoughtful and considerate. She explained to me that I would be under her care for the next year, and made me feel comfortable talking about my personal struggles. She then drafted a letter quickly for my ESA. She accidentally forgot the letterhead, but I didn't even have time to notice because the staff at certapet flagged the error for the therapist and sent me an updated draft before it could present a problem for me. Thank you, Certapet.
Laura H.
This is the second year for me with Certapet. They have been wonderful and my professional therapist is very kind. During our talks she is helpful and takes as much time as I need. I will always stay with Certapet. They are very caring and professional