Andrea S.
Everything was quick and very…
Everything was quick and very professional. They clear all my doubts every moment.

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 834 reviews with 5 stars · Clear filters
Andrea S.
Everything was quick and very professional. They clear all my doubts every moment.
Shaylie S.
My issue was resolved so fast and everything was hassle free. I had one issue and it was a mistake made on my end, they were super friendly and helpful.
Cheryl W.
I have always gotten very prompt responses from the people at Certapet. Gaby was very helpful with my most recent issue. Thank you.
Jenna V.
a great service!
Devida B.
I must admit I was a little weary of CertaPet because of the number of ESA scam sites and fake ‘registries’ but after communicating with two different members of staff, who both answered my questions promptly and kindly, I moved forward with the process. The doctor I was put in touch with was lovely and both the online process and the interview were smooth running and uncomplicated. I am glad to have found certapet and will definitely use them in the future. Highly recommended.
Joe
I've been with certapet since December 2019. Just referred a friend and initially had an issue with receiving the Amazon gift card for it but certapet was quick to respond and fixed the issue for me in a timely manner and made it work. Excellent support. Thanks
Nicole
Certapet sets the bar for service, caring, and quick help. I had received an eviction notice due to my two senior dogs (one is 15 years of age) when my apartment complex acquired new ownership. I was preparing to live in my car with them, but Certapet saved me. They were there to help me every step of the way, and after presenting my ESA documents to my management office, my eviction was retracted! I cannot praise and thank Certapet enough! I absolutely recommend Certapet to everyone!
Cindy M.
I was recommended to certapet by a friend because I have two cats who I love dearly and are for my emotional support. To make a long story short the apartment building I live in was making it near impossible for me to keep my pets. I started the process with certapet and every step of the way they were very kind,professional, and prompt. I had a medical situation in my family and I had to ask for a refund in the end and was promptly given that refund no questions. If I ever need this service in the future certapet is who I will reach out to. I will recommend certapet to everyone. Thanks again for your great service!