Louise P.
Great experience
Great experience! Special attention and prompt follow up...

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Louise P.
Great experience! Special attention and prompt follow up...
yari G.
I see this as a referral service which is great because they connect you with real, licensed mental health professionals that are actually in practice.
Betsy W.
Certapet is "Awesome" For a 3 year Customer service top notch, and responsive. I received caring personal service. Dr Montgomery is still my same therapist. She listens, and is supportive. I appreciate that she asks about my ESA, Kadi. How she strengthens me through my days, and difficult times. When I'm asked about Certapet? I say they make my life better every single day, and Thank You : )
Alicia
I’m very happy with the support I’ve got every time I need an answer to my many questions. Always eager to help and put your mind to rest.
Meghan L.
This was an extremely streamlined process! I feel supported and ready to move forward!
Alexis R.
They are very professional and compassionate. My therapist was understanding and caring. I felt better after speaking with her. I am so happy I found this great company.
Jo
I was a little sketched out at first due to some reviews, but Certapet is legit! I was paired with a real license therapist in my state and she called me the next day for an ESA consultation! I was worried that my landlord wouldn't accept my letter, but she did without any problems.
Jean
Bella was amazing! I was in need of cancelling my auto-renewal and she made the process so easy. Direct and to the point, and also very kind. Amazing customer service!