CertapetWe coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Grayson D.
They made the process simple and quick, I was able to get my dog certified in no time. The doctors they are sign are very helpful!
Response from CertapetNov 18, 2021
Thank you for sharing your story and your experience. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.
Alexandra Garcia P.
Certapet and my therapist Hayley have made a huge impact in my life ! It is my third year in a row using them and they have assisted me in every possible way. My dog spike has been my side, attached to my hip literally since birth and he has helped conquer some major obstacles. Certapet has been there every step of the way so that he can travel and stay by my side outside of my home. I have major anxiety and he has been trained fir tactical stimulation to relieve stress. Not only has he helped me but many others as an ESA and PSD for many others at our family owned business which is a FUneral home. My therapist Hayley has been life changing after having my son and dealing with my postpartum depression. I would recommend certapet 100%
Response from CertapetNov 18, 2021
Thank you so much for recommending us. We will share this review with your therapist. Please let us know if you have further concerns or questions.
Steven C.
I have nothing but kind words to say about Certapet. The staff that I have dealt with over the last five years are always very helpful, supportive and professional. The therapist that helps me is super nice. She has made my experience with Certapet and the need for an ESA go smoothly from start to finish. I would recommend them to anyone all day long.
Response from CertapetNov 18, 2021
Thank you so much for recommending us. We are happy to know that everything went well with your consultation. Please let us know if there is anything else we can do for you.
Nicole M.
CertaPet has allowed me to be able to continue to receive the support that I do from my ESA securely knowing that no Landlords can interfere with me having my ESA. CertaPet is easy to use and affordable! I highly recommend!
Response from CertapetNov 18, 2021
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Tara D.
This is my second year using Certapet. I love the professionalism of the clinical therapist Luanne. She also checks in occasionally throughout the year which is awesome. It is simple and flexible getting appointments, she remembers everything about me also. Will continue using this service. It’s done wonders for my mental health.
Response from CertapetNov 18, 2021
Thank you for this amazing feedback. We will share this review with your therapist. Feel free to reach out should you need any questions answered. We’re always here for you.
Dean M.
My whole experience with Certapet was outstanding. After filling out my forms they were in email communication with me. My therapist contacted me next and was very helpful. My dog has been trained and certifed. All went well on my first flight with my service dog. Recently I have communicated with Certapet regarding the referral of a friend and they responded quickly to my email and were very helpful. I would highly recommend Certapet.
Response from CertapetNov 18, 2021
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Jeffery S.
I have worked with certa pet for over a yr now. They have never been better at helping people with pets. The only thing I would say is they should notify you when your letter or ID badge is about to expire so you can renew on time. Other than that they are great.
Response from CertapetNov 18, 2021
We’re very grateful for customers like you and hope you stick with us for years to come! As we check, you are now on auto-renewal. CertaPet will send you at least one email to remind you of each upcoming renewal of the service or subscription. Feel free to reach out should you have any questions.
Cameron G.
CertaPet has been great to me. For two years now I've enjoyed their professionalism, their follow ups with me, and constant communication. I would and have recommended to friends.
Response from CertapetNov 11, 2021
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. We look forward to serving you for many years to come!
