CertapetWe coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 834 reviews with 5 stars · Clear filters
Lorisa S.
This was simple and effective. I would use this service again.
Response from CertapetNov 24, 2021
Thank you so much for this review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.
Kerry
I have had an emotional support animal, my dog Apollo for 10 years. I never knew how important he is to my mental health until I was threatened with eviction. I called CertaPet and spoke with my counselor. She is very helpful and genuine. Great experience with CertaPet.
Response from CertapetNov 23, 2021
Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
Sherrie
So quick & easy. A certified professional called me as scheduled. I could tell they were concerned for my situation & made the process comfortable. My pup & I thank you very much!
Response from CertapetNov 19, 2021
Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
Kyra J.
Quick. Efficient. Effective. Trustworthy. Mahalo!
Response from CertapetNov 18, 2021
We are incredibly grateful for this review. We are glad that you had a positive experience with the whole CertaPet team. We’re here for you anytime.
MARLENE
The last few years I have experienced anxiety flying alone to visit family. My experience was so helpful to have my little dog travel with me close by. This year i have been faced with the sudden loss of my husband. My heart is broken and the one thing that gives me a sense of security is my little dog. She is all I have, and to travel with her is so helpful.
Response from CertapetNov 18, 2021
Thank you so much for sharing your experience with us. We are glad that you had a positive experience with the whole CertaPet team. We are sorry to hear about your loss. Please let us know what we can do for you in the future.
Cindy F.
I’ve been working with Certapet for the past 5 years to get the correct documents for housing and travel for my dog and it has helped me so much. I know it’s a company I can trust and it’s really easy to renew. I never hesitate to tell ppl about this company!
Response from CertapetNov 18, 2021
We’re very grateful for customers like you and hope you stick with us for years to come. Please let us know if you have further concerns or q
Adelena M.
Great service, manage account online effortlessly, nice products, professional and friendly evaluation personnel. I have been using Certapet for many years.
Response from CertapetNov 18, 2021
Thank you for this amazing feedback. We look forward to serving you for many years to come! Please let us know if there is anything else we can do for you.
Sheena
The process was very quick depending on your schedule! I was able to obtain my ESA letter in less than a week. Three days to be exact. Now I don’t have to worry about housing for my pet.
Response from CertapetNov 18, 2021
Thank you so much for this review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.
