CertapetWe coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Venus L.
I love Certa Pet and have been using them for the last 4years. They now text before your application expires which is a huge for me because I don’t always check my email. Thanks Certa Pet!
Response from CertapetApr 9, 2026
Thank you for being with us for 4 years! We're so glad the text reminders are helpful for you. We appreciate your loyalty and are happy we could make things easier!
Cheri Buchignani H.
Debra Foley is amazing. She is so easy to talk to and offers such an amazing perspective.
Response from CertapetApr 9, 2026
Thank you! We're so glad our team has been easy to talk to and helpful for you. We appreciate you!
Angelina O.
I really don't know what to say except thanks to certapet I get to keep my dog. They not only found me someone to help me and did it expeditiously
Response from CertapetApr 9, 2026
Thank you for sharing this! We're so glad we could help you keep your dog. That's what matters most to us!
Kristen H.
Love my doctor! She’s great!
Response from CertapetApr 13, 2026
We're so happy to hear that! We'll make sure she knows. Thank you!
Kathleen P.
The Certapet experience was great. The process was very easy and very thorough. Certapet representatives are very knowledgeable and provide professional one on one attention and quick response time. You are matched with a therapist who was also very thorough, professional and easy to talk to.
Response from CertapetMar 12, 2026
Thank you for this wonderful review! We're so glad the process was easy and thorough, and that both our team and your therapist provided you with professional, knowledgeable support. We're thrilled you had such a great experience and that we could help you get what you needed. We really appreciate your feedback!
Janelle K.
It was a great experience. Dr Brown was very helpful and everyone was very friendly.
Response from CertapetMar 12, 2026
Thank you for the kind words! We're so glad Dr. Brown was helpful and that our team was friendly throughout your experience. We're thrilled we could help you get the support you needed!
Mary
I have used this service for the last three years and Ebony Walker has been very good and I really appreciate it sometimes this can be a very difficult thing so I’m glad that she always helps me out!
Response from CertapetMar 12, 2026
Thank you for being a loyal customer for three years! We're so glad Ebony has been there to support you consistently and make things easier during difficult times. We're thrilled she's been able to help you get the support you need, and we really appreciate your trust in CertaPet!
Ki
Dr. Brown is very easy to talk to. The app is easy to maneuver through.
Response from CertapetMar 12, 2026
Thank you for the feedback! We're so glad Dr. Brown was easy to talk to and that our app was simple to use. We're happy we could help you get the support you needed!
