CertapetWe coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Julia
Process was very easy. Great support. Professional. I would highly recommend Certapet.
Response from CertapetJan 6, 2022
Thank you so much for recommending us. We are glad we were able to help you feel comfortable and valued. Please let us know if there is anything else we can do for you. We’re here for you anytime.
Kirsten W.
Excellent service! Very prompt in providing certification
Response from CertapetJan 6, 2022
Thank you for your amazing feedback. Feel free to reach out should you need any questions answered. We’re always here for you.
Laurel R.
Certapet has been instrumental in allowing me and my dog to go through the proper certification so that we can live together and fly together. My therapist checks in on me and sends me very useful information a well as any new laws relating to my pet circumstances. I have recommended them to all my friends.
Response from CertapetJan 6, 2022
Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
Sarah
I have used Certapet multiple times and each has gone smoothly. I will continue to use Certapet and continue to recommend it to others.
Response from CertapetJan 6, 2022
Thank you so much for recommending us. We look forward to serving you for many years to come!
JaQuan J.
It was a very quick and easy process they have everything simplified, Overall it was a great experience Would definitely recommend!
Response from CertapetDec 30, 2021
Thank you so much for recommending us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.
Barb R.
Having Beanie with me calms me when I am experiencing any sort of anxiety, and he frequently keeps me from a full blown attack. Certapet works with me every year to recertify Beanie. The process is professional, and although smooth, it is fairly detailed which I believe discourages those not truly in need of an ESA. This past year I was able to move Beanie to the level of Psychiatric Service Animal due to his additional training to help me with PTSD. It has been a wonderful experience working with professionals who understand the issues faced by people in need of canine support. They have helped me better understand the process of obtaining the necessary paperwork and they also do a fantastic job advocating for people with ESA’s. Unfortunately, those trying to carry on snakes and ostriches as their ESA’s have penalized those of us who truly benefit from having our ESA’s with us. BOO to them - but my genuine thanks and appreciation to everyone at CP.
Response from CertapetDec 30, 2021
Thank you for sharing your story and for your amazing feedback. Feel free to reach out should you need any questions answered. We’re always here for you.
Cheryl M.
This was a very kind and easy experience. All the people involved were very professional.
Response from CertapetDec 30, 2021
Thank you so much for sharing your experience with us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Taylor H.
I’m so happy I found certapet! The process is smooth and makes me feel safe when having to disclose certain information. I have used certapet for about 4-5 years and I’ve always had a good experience!
Response from CertapetDec 30, 2021
Thank you so much for sharing your experience with us. We’re very grateful for customers like you and hope you stick with us for years to come.
