CertapetWe coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Demonta
This place rocks and I can't see any bad reviews at all .. 500 stars from me ...
Response from CertapetJan 27, 2022
We’re very grateful for customers like you and hope you stick with us for years to come. Please let us know if there is anything else we can do for you.
Ron L.
I am very grateful for the service that CertaPet has given me in these tough times. The staff is always helpful and considerate to my needs. They are available when you need them and answer questions in a timely manner.
Response from CertapetJan 27, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review. We are glad that you had a positive experience with the whole CertaPet team. We’re here for you anytime.
Anna T.
The team is always super helpful and makes me feel comfortable in choosing them to assist with my mental health .
Response from CertapetJan 27, 2022
Thank you so much for sharing your experience with us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know what we can do for you in the future.
Kriscont
Certapet ESA saved my life! I moved away from family for the first time and got my dog. I knew from then on she would be my emotional support animal. She helped me in more ways I can think of. No hassle with the apartments I lived at after showing them my paperwork. My doctor is even amazing. I’m so blessed to come across Certapet. It changed my life!
Response from CertapetJan 27, 2022
Thank you so much for sharing your experience with us. We are glad we were able to help you feel comfortable and valued. Please let us know if there is anything else we can do for you. We’re here for you anytime.
Stephen B.
Is going to let me take my dog to rehab
Response from CertapetJan 27, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review. Please let us know if there is anything else we can do for you.
Kimberly M.
I have been with Certapet since 2017 and it's been a wonderful experience. I feel very confident and comfortable discussing my situation with the therapist and that they listen and care. Always providing additional resources as well.
Response from CertapetJan 20, 2022
Thank you for this amazing feedback. We’re very grateful for customers like you and hope you stick with us for years to come!
Suzanne M.
I have been with Certapet since 2016 and am delightedly satisfied with their service. They have met all my needs and are great problem solvers. My dog Bailey was certified as a PSD last year. The process was a bit more extensive than applying for an ESA. But, overall, Certapet is highly respected. I will recommend it to anyone who needs this service.
Response from CertapetJan 20, 2022
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. We look forward to serving you for many years to come!
Barbara J P.
Shortly after rescuing our Chihuahua Mix (Cocoa) in 2018, we felt it necessary to have her certified as an ESA for my husband, who has suffered mini-strokes for more than 10 years. The process was easy and Cocoa soon settled into her new set of "duties." After 2 years as an ESA, it became necessary to have her certified as a PSD for my husband who was rapidly declining in health. Again, the process was easy and Cocoa has met all of the "training" requirements, and easily settled into her role as PSD. Lately, my husband spent more than 3 weeks in the hospital, and is now in a skilled nursing facility. In both settings, Cocoa has been welcomed on a daily basis to continue her role of helping in the healing process.
Response from CertapetJan 20, 2022
Thank you so much for this review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.
