CertapetWe coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Charles S.
Very thorough and appreciated that this was not just an ESA mill, and you were properly vetted by professional
Response from CertapetJun 27, 2025
Thank you so much for the kind feedback. We’re glad the experience felt thorough and professional; that’s exactly what we aim for. We appreciate your support!
Robert T.
The service at CertaPet was fast, knowledgeable and convenient. Thanks, CertaPet
Response from CertapetJun 23, 2025
Thank you so much for your kind words! We’re so happy to hear that you found the service fast, knowledgeable, and convenient—that’s exactly what we aim for. We truly appreciate your trust in CertaPet!
Jessica G.
Great experience
Response from CertapetJun 23, 2025
Thank you for your feedback! We're happy to know your experience met your expectations, and we look forward to helping again in the future.
Alison C.
Tracy was so helpful and sweet during our conversation. The entire process for Certpet was a breeze and very stress free. Thank you to everyone for helping me.
Response from CertapetJun 23, 2025
Thank you so much for your kind words! We're thrilled to hear that Tracy made your experience smooth and stress-free. Our team takes pride in making the Certpet process as seamless as possible, and it's wonderful to know that it showed. We truly appreciate your trust in us and are always here if you need anything in the future!
Elizabeth J.
You made the certification simple and easy to understand. Therapist was great and very thorough
Response from CertapetJun 18, 2025
Thank you so much for your kind words! We're thrilled to hear that you found the process simple and easy to follow. Our therapists are dedicated to being thorough and supportive, so it’s wonderful to know that stood out in your experience. We're grateful you chose us and are always here if you need anything in the future!
Karla A.
She has always being amazing n very understanding to my problems and how I feel . Makes me feel secure and safe at all the time. Thank you for your soothing voice and kindness.
Response from CertapetJun 16, 2025
Hello Karla, Thank you so much for your kind words! We’re truly grateful to hear that you’ve felt supported, safe, and understood — that’s exactly what we strive for in every session. We’ll be sure to pass your message along to your therapist — your appreciation means the world. It’s a privilege to be part of your journey, and we’re always here for you.
Serina
Very smooth process!
Response from CertapetJun 16, 2025
Hello Serina, Thank you so much for your review! We’re thrilled to hear the process was smooth for you — that’s exactly what we aim for. If you ever need anything or have questions along the way, we’re just a message away.
Kathy
Very professional staff.
Response from CertapetJun 16, 2025
Hello Kathy, Thank you for taking the time to share your feedback! We’re proud to have a team that’s committed to professionalism and care, and it’s wonderful to hear that it came through in your experience. We’re here whenever you need us!
