CentrobillReviews of centrobill.com

Bad customer support, doesn't reply to e-mail messages. Did reply after this review.

Just a fu****** charlatan service, their customer service team is mean and seems having no parents to educate them. Dude just request to replace your credit cards and dispute all charges by this sh**, why mess up with one bi***? You have the right to dispute those transactions, centrosh** can’t do nothing

I purchased a 2-Day-Trial on germangoogirls.com for 1€ and cancelled it a few hours later on the same day (on Centrobill and germangoogirls.com or rather e-support24). The cancellation process was the FIRST red flag, because there is no simple button to end the subscription on germangoogirls.com or any way to manage your account in the first place. You have to manually send an email to their support site - e-suport24 and then also cancel the subscription on Centrobill. I had no issue logging-in on Centrobill, but looking on the list of my subscriptions I got the SECOND red flag: Listed under current subscriptions was the 2-Day-Trial from germangoogirls.com for 1€ but also a 1-Day-Trial for 39.95€ from myporndownloads.com. 39.95€ for a ONE day trial on a site that I had never heard of. So I cancelled that subscription as well and immediately noticed the THIRD red flag: After cancelling all the subscriptions, they now had the status "automatically cancelled on:" and then the date of today + 30 days. So it doesn't seem to automatically take in account, that the subscription was cancelled within the trial period. Realizing that, I sent another Mail to the support explaining my situation and the fraudulent subscription, but conveniently the support is that slow to answer, that all confirmation mails for the cancellation of the subscriptions, that I received, where dated after the trial period. I am not sure if that was intentional, but at this point I was already researching this company and had read all the negative experiences of other customers. To my happy surprise the confirmation mail of the cancellation of the fraudulent subscription from myporndownloads.com actually said I would not be charged even though it wrongly stated the date of cancellation two days after I actually cancelled. Turns out that was either a lie or the transaction was already on the way, when I cancelled, because the next day I noticed they charged me the legitimate 1€ + taxes but also the fraudulent 39.95€ + taxes. Dear Centrobill, I'm not willing to deal with you guys anymore, so if you read this and disagree with my decision to block the fraudulent charge and any future charges at my bank, feel free to take legal actions. I saved all terms of services, screenshots and mails regarding the subscription and cancelation process. To be fair this could just be one bad experience with a company that has bad or rather slow customer service but looking at other experiences with Centrobill on Trustpilot I am almost convinced that this is a company entirely dedicated to scam customers of adult sites under the assumption that they will hesitate to take legal actions. Well, I do not hesitate, so try me, Centrobill. Update 4/16/2021: They actually sent me a mail, requesting to pay them the 39.95€ + taxes + bank fees (because I blocked their fraudulent transaction). The funny thing is, this time it's not for a 1-Day-Trial for myporndownloads.com but for a 2-Day-Trial for germangoogirls.com for which I already payed 1€+ taxes (the only money they're actually legally entitled to) What is it now? 1€ or 39,95€? One or two days of trial? germangoogirls.com or myporndownloads.com? You tried to scam me without legal basis and now you got charged by my bank for trying to take money, your're not entitled to. Suck it up and get your stuff together, Centrobill. Update 4/29/2021: Today I got a letter from Fairmount (German debt collection company). They claim to collect for Eurobill Tech. Ltd (apparently the same as Centrobill - common tactic to split up fraudulent companies). Obviously I will not pay anything I did not subscribe to, so I am really looking forward to their next move. Still not a single response from the support team by the way, so if you want "your" money so bad, why ignore "customers"? maybe because you know exactly what you're doing because you did it many times, Centrobill? Update 5/3/2021: Today I randomly checked my spam folder on G-Mail and discovered, that the E-support24 actually did reply to my support requests. Since all the other mails from Centrobill regarding subscriptions where not blocked, it did not come to mind to check the spam folder. My bad. However, the two mails from the support only offer a ridiculous explanation of why they charged me for a full membership. They claim, because I streamed a video, that was premium, I had automatically subscribed to a premium membership. Why did I have access to it with a trial account, then? Good luck explaining that to the court. There are laws even on the internet. If I had access to the video via a trial account, you can not charge me for a premium membership without specifically asking for my permission.

So are centrobill and centrohelp.com the same ? Just need to know but I just added it all to a police report my name is Cheo Stringer they charged 199.99 to my card and another 19.99 and no response when I try to find out info. But it says centrohelp.com so I want to be clear on the transaction and who deserves the review but was told they are the same and they aren’t processing pmts for me I have no content .. and no response March 26 2021

I payed 24,99 for a subscription but then my bank couldn't charge it so I had to pay 34,99 which I did. Now after 3 months they want that I pay it back with 10 dollar suspension. What should I do. I'm scared they add a lot of money to it.

This review is for those people who know to read all the terms and conditions, and understand what they're getting into when they charge something from centrobill to their card. The actual experience with paying and cancelling payments was very easy and I had no issues. However, I charged to a card that I do not use on a day to day basis, and in fact did not use for years (emergency card). About 3 months after cancelling all centrobill payments, with no further purchases of any kind to the card, there were 3 sudden charges of over $70 each to Pottery Barn and Shutterfly - obviously not mine. Luckily I had text notifications on, so I cancelled the card before any more charges could be made, and Wells Fargo reversed the charges for me. Buyer beware! Keep a close eye on your credit card bill in the following months after your purchase! Centrobill either sells your card number, or doesn't keep it very secure. Neither is a good look.

Why I can't proceed with the payment using my bank card? I already check all the details at some point when I click "Pay Now", the tab doesn't load or anything.

GFE Kallie Marie So I bought the 300$ GFE of Kallie Marie and it was supposed to come with lots and lots of goodies...now just a few days later she added me on snap. Cool ar least we got added. But after that she charged 100$ more so I could get her phone number. *the phone number was supposed to be in the GFE package but she decided to charge more* so it was 400$ instead of 300$ and I feel kinda robbed. Yes it was my fault to believe her. But after that we kinda started talking and after that just silence for days. I‘m not kidding just days. And I really don‘t want to spend money on a content creator which does not offer the things stated on her page and still wants to charge more money after the first payment. Is it possible to get a refund on both of my transactions? There are so many things that I could have done with the money Tldr: spent lots of money on a package and the creator wanted me to pay 100$ more for a thing which was supposed to be in the first package. Also didn‘t provide any explanation and started ignoring me. There is another review here about her and it says that she doesn‘t even like doing premium anymore so pls help me out thank you