JJ
Provides less reliability than a coin toss
I’ve had centric fiber for over a year, and every week or two the internet will go down without notice. This will last anywhere from 4 hours to 4 days. I am not exaggerating, there have been several weeks where it’s taken them four+ days to fix the connection. If you were wondering how they keep their prices cheaper than other providers, it’s simple, they only provide you internet half of the time! Save yourself the headache, avoid centric fiber.
Response from Centric FiberApr 14, 2025
Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.