CenterwellpharmacyReviews of centerwellpharmacy.com

The delivery for, say, a 30-day supply needs to be reordered at a MINIMUM of 21 days due to their horrible delivery. I was told 2-3 calendar days for a medication that did not arrive 7 days later.

I really don't know who runs or operates this company but I think its a bunch of 90 year old dementia patients who use to be crackheads their website and order page is pretty much useless can't make any progress I've had to go back to Walmart a couple times to reorder my prescriptions because Centerwell keeps losing and canceling my orders and prescriptions this place must be based in a mental ward somewhere

Very poor communication within the company. When you ask someone to do something, there is no follow through and very poor notes for simple instructions took me almost a month to receive my Omnipod introductory Kit because of poor communication and getting ping-pong, back-and-forth between pharmacy and manufacture Customer Service people are idiots and it usually takes three or four times being put on hold to accomplish anything because nobody knows anything. Ask a simple question the pharmacy should know get put on hold for 10 minutes. One of the worst companies I have ever dealt with in my life and they obviously do not spend any money on training or product knowledge with their employees. I could work there and I know nothing about pharmaceuticals. And I’m pretty stupid ha ha. Seriously, buyer beware and check with your insurance before you use Cell as your pharmacy if you have options, take them.

This company is inefficient, unhelpful, insulting and bullying. I had switched to an alternative provider 3 months ago but Centerwell STILL sent me a prescription medication that was NOT on auto refill and that I did NOT order. They absurdly tried to bill it to my credit card but couldn't because the card information was out of date. So they sent the medication anyway and included the bill in the shipment. When I contacted them they insisted I had ordered the medication (I hadn't) and they wouldn't accept a return OR accept responsibility OR void the bill. This amounts to bully tactics. I won't be paying that bill so we'll have to see where this goes...

I was told by 1 rep that my script would cost $143 for 10 days. I said I would have my script sent to them from my doctor. When I called them back, the med was $400! I asked why I was told the day before $143? She said she did not know why and did I want to speak to another department that has a special program with these expensive drugs, I said yes and it was a payment plan, not a lower price. Where do they get their help? Sorry I switched to Centerwell and did not read the reviews.

I expected my meds to be delivered on Thursday, 27/08/2026, but when I didn't hear from them, I called and was transferred to another customer service, which got disconnected. With a flight at 8 AM the next day, I had to find alternatives. I managed to get the meds from Richard 213 584 3866that night. Later next day, they contacted me saying my package was ready, but I was out of state and requested a refund, which I never received. Please address this issue to help others avoid similar problems.

This company shouldn't be in business. I have crucial medication that has to be delivered on time, but this company has failed to do that even once. Their iPhone App and their Website are both entirely useless, providing inaccurate information and frequently failing. If I were Humana I would honestly be embarrassed by how this company does business. I used to think that Walgreens was bad, but after my experience with CenterWell they seem like a paragon of efficiency. There is absolutely nothing positive to say about this company. If you are approached by Humana and offered the chance to use this service, just say no. Zero stars.

I have to use 2 devices to reset password. Passwprd works once andcthen you must reset it again and agsin!