CenterwellpharmacyReviews of centerwellpharmacy.com

Im Medically Needy with Medicaid andthey refuse to acknowledge I dont pay for medication. They charged me 40.00 for a medication. I called the pharmacy and told them not to fill itr. They still charged me and refuse to take it off. I sent them the paperwork abpout medically needy and they say they never recived it whebn I handed it to them. Im done with their antics and games they play with peoples medications. They are rude, refuse to listen to the problem and say I have to call coporate offices when they are the ones that made the mistake. Im transferring my medications to another pharmacy which is professional

They won't let me give them zero stars. Humana/Center Well need to be investigated and barred from issuing Medicare Part D plans. Absolutely worst business I have ever dealt with in the 69 years I have been alive.

Don’t try calling unless you have all day to spend on hold.

Answered the call, so I could have my number put on their do not call list. The kid who answered spoke so slowly it was like talking to a slouth! He must have been out of his mind on drugs. I was worried he might fall out of his chair or expire right there on the phone.

I just switched to Humana Medicare and it is more cost effective to use mail order through Centerwell then my regular pharmacy. Prescriptions take several days to even be processed. Then once filled, it can take several more days to be shipped and received. It took over 10 days to get my prescriptions even after I was told they would be expedited. I had to call again because one of my prescriptions appeared to just be sitting there for a week with no activity. When I called, the rep had a bad attitude and was unconcerned about my issues. She simply asked if I wanted to cancel my prescriptions. Centerwell has been a terrible experience thus far.

Very disappointed in the customer service. They do not inform customers of important information and the customer is the one that gets penalized. I lost $80 because they failed to give me information I needed. They proved that they failed and still will not compensate me.

Prescriptions get lost. Then they lie to you about it, IF you're able to speak or text with them. If you try to call them, be prepared to wait forever for someone who is so incompetent that they can't answer your question. Or, they put you on hold "to check" and never come back.

I have been hounded by calls, emails, etc. for this online pharmacy for a couple of years. I finally broke down and decided to try them out. The absolutely DO NOT make my life easier, and they DO NOT reduce the cost of my drugs from my local pharmacy that is .5 mil from my home. If you have any questions, concerns and issues it can be completely frustrating to get an answer. I spent over 2 hours this morning being passed from one person in one department to another, and couldn't get a simple answer as to what my co-pay was going to be. I will never try this pharmacy again.