CenterwellpharmacyReviews of centerwellpharmacy.com

I have waited on hold for an hour one time and over 2 hours the next trying to get them to fix my problem accessing my account on the web and on the app since their last update 3+ weeks ago. I am now waiting for someone in their IT dungeon to call me back as no one has been able to correct problem. They have sent me down the same rabbit hole over and over again. Most of them were truly not listening or reading the notes from the previous call.

Ordered my husbands meds and they charged me the Medicare deductible plus the price of the med. Called they told we have to pay the deductible plus the cost. Humans showed the meds were 460.00 when I price checked and they charged us 691.00 plus 460.00. As far as I know I should have paid the 460.00 for the meds. Not happy!

Bait and Switch Pricing on GLP-1 Meds -- My Doctor said Center Well Pharmacy has a flat rate of $199/mo -- I received that rate for 2 months then the price was raised to $349 a month- there is nothing on the site that discusses prices or promotional rates. - I called and was told that $199 is promotional rate for 2 months - then std rate is $349 - total bait and switch --

Yo uso un medicamento para el dolor qué es imprescindible para mi y centerwell recibió la receta desde junio 1 /2026 y no me aviso que no me la enviarían más, la suerte es que yo llame y la habían cancelado el envio por correo por ser un medicamento restringido ,pero si yo no llamo todavía estuviera esperando ,ahora me doy cuenta por que Humana promueve tanto a estos ineptos ya que cada día que pasa pierde más clientes.Mas nunca pido mis medicamentos a través de centerwell ,y los exhorto a que no lo hagan ustedes sino quieren sufrir lo mismo que yo

This by far the most harrowing experience I have had just to get meds. Stay away from this pharmacy. I ordered refills one of my BP meds and paid for it through a 4pay process via their preferred method, Afterpay. They required the first payment up front which paid in good faith. They respond about 5 days later that they could not reach my doctor for a renewal of the prescription. This is not true as my heart doctor called a week earlier that they had sent in the new script. Centerwell proceeded to cancel this order but only the part of the order for my BP meds. Finally, they set this med to order but then cancelled it again Stating they got another new prescription from my primary doctor. Then they wanted another $491 to refill it after I already paid for it. I have been going back and forth with support on this since May 26. Now I have one less BP med I need and going on vacation for 2 weeks. They now want me to wait 10-14 days to get a refund of the previous order, then re-order my med after that and pay for it. Now they want me to have my doctor call in a temp prescription to a local pharmacy. This is absolutely horrible experience. Mind you I also paid for expedited shipping because I was getting low. Ha ha that will never happen.

ordered meds 11 days ago. Paid extra for two day delivery. No meds yet. No knowledge on their end.

My doctor had my medication sent through them. They canceled my order after I placed randomly with no explanation and no notification. I found out and tried using their website to contact customer support but it wont let me. I signed me out whenever I go to that page and then tells me I need to sign in to contact customer support. Then I go back to the medications page and I'm still signed it. Don't use them at all if possible

If you care about your health do not use Centerwell. The time it takes to ship your prescription is not acceptable. You will go for a period of time without meds. Maybe it's their processing maybe it's the delivery system but I ordered a month before I needed my prescription and they still didn't arrive on time. Their prices are not any better than using a local pharmacy where you can drive up and pick up your meds same day. I was quoted a price but was charged a drastically higher price.