Center for Vein RestorationReviews of centerforvein.com

Dr. Terpstra and her staff are wonderful. I have no more pain in my legs after having my leg vein treatments.

When it comes to billing and paying the bill ,the actual patient portal and billing Dept. Really needs an update on their technology.Their billing system is backed up ,so is their portal. I receive a bill for 1375.90 ,which since I had an appointment the following day I decided to wait until than and pay.I proceeded to check in on line for the appointment and at the end of checking in a bill payment was listed for 3,119 with cents. Suffix is to say this was a very well detailed billing statement ,but their were some discrepancies in the bill .A substantial difference from the bill I receive ,when I arrive at the clinic I find out they could not assist me since they had no access in their computer system to my actual bill ,so they were not able to give me a print out of what and when and why I was having this huge difference in my bill and neither could they accept my payment.I had to go thru the billing methods on my bill statement,but the receptionist was so professional and efficient she did contact billing was able to have some payments I already made taken from the bill since they started one was in pending others were paid at the office, but the remaining balance of 3 thousand and change had to be thru billingwhich I just could not understand why if I was willing to pay why I could not do it then and there instead of being inconvenienced and have to wait to get home and call billing ? Dont you want your money as soon as you can get it? When I contacted billing they had only the amount of 1375.90 upon explaining the situation and after they look further into my record than they found I owed much more ,when I explained I wish to be able to actually see what were the charges for, all they could do was send me the bill by mail or verbally explain what the charges were since when I was transfer to the patient portal Dept they too couldnot explain to me why the entire charges did not reflect on the portal but at the time of checking in they did.I have no problem paying my bill ,but before I have 3,000 taken out of my account I certainly would like to see detail information on the charges so I could tell if the charges are correct or if any discrepancy exist or double payment between my health insurance and my medical Bill which by the way seem to be some .Why have a patient portal that does not give access to your complete or up to date information especially since the sooner the patient have this information the sooner the bill gets paid and my last visit was more than a month ago. Neither the patient portal nor the billing Department had up to date information and the question is why when I was checking in all detail information appear ,but when I try to get the info to inquire on certain charges I no longer could retrieve the information?neither could anyone at billing nor at the patient portal Dept.If technology is going to be install training definitely has to be giving to those that are going to be using it.Also if has to be updated or else than it's worse than manual processing .At the okend I have to wait for another up to date bill send by mail and Center for Vein will keep waiting for my payment ,which I would have paid if I had access on line to a current bill .Very frustrated with your inefficient billing Dept as well as your online patient portal. Definitely in desperate need of updating and/or training.

Office staff was wonderful from beginning to end of appointment. Dr. Greg Ruth was very thorough and patient to answer all of my questions. Really great experience. Can't wait to get treated and have my legs fixed finally.

I have Lymphedema, but have never worked with a doctor for treatment options. I called to make an appointment and was told they don't treat Lymphedema. Pull up their website. Someone needs to explain why they boast they do, but when making an appt. I was told they don't.

I have been a patient of Dr. Morrison for many years and chose his practice because of his expertise and excellent communication directly with his patients. His staff is very friendly and professional and you always feel like your in good hands with people that truly care about you.

I found everyone to be extremely friendly and knowledgeable. From the gals at the front desk, to the staff in the back room. They made sure that any of my questions were answered, and when I left the practice, I felt very comfortable with what the next steps will be. Dr. V comes across as very caring, and you don't feel rushed in the slightest when asking questions.

They attended be as if I was family and I felt very comfortable because I knew they were gonna help me.

Great office! Thorough and quick care. I would recommend this place to anyone