Ellen D.
Poor shipping and poor customer service.
Purchased Headset as a gift. It came in a plastic bag no paperwork. Looks used and broken.Terrible customer service. Shop somewhere else
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CellXpo (cellxpo.com) has 102 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Ellen D.
Purchased Headset as a gift. It came in a plastic bag no paperwork. Looks used and broken.Terrible customer service. Shop somewhere else
Terush B.
VERY Disappointed with their CHECKOUT.... I corrected 2 times the State, and then when it processed the order it changed State from TEXAS to NEW YORK,,,, REALLY??? What the heck... and I could login but CANNOT get to any of account info... What the Heck is wrong with their site... I don't trust their site at all now!!!!! I have asked them to just cancel my order... so let's see what happens....
jan R.
I double and triple checked when I received the headset, I checked all the numbers, with my other headset that I bought from Best Buy. Thank goodness I see no refurbished. But I will say their communication methods suck. It does take forever to get through. I ordered a blue and I got a black set. It was missing the little Clips to keep the excess wire from the earbuds out of my way. I took the other Clips off my old headset to put on the new headset. So far everything works. I haven't had a problem. It did take forever to pair it, but it finally worked.
Michael D.
My daughter ordered me a JBL Link 20 Bluetooth speaker. It has one speaker that doesn't work, It was owned by some women in Witterier, CA. I can't change her information. I e-mailed them. They say they will contact you in 1 to 2 days. They haven't contacted me. I sent them a second email. From what I read I don't think I will hear anything back from them. 11/19/19 Update. Just received a number and address to send it back for an exchange. Lets see is this one is any better. If not I am going through the credit card.
Mike Dodd Mini S.
I should have read reviews first! I try to trust everyone until I am given a reason not to. Well CellXpo will give you plenty of reasons to run! Do not do business with these people!
orest D.
WARNING!!! DO NOT PURCHASE ANYTHING FROM CELLXPO !!! I HAVE JUST BEGUN TRYING TO RETURN ITEM THAT I DID NOT ORDER. I LOOK FORWARD TO THIS NOT ONLY DO I HAVE ALL THE EMAIL CORRESPONDENCE FROM CELLXPO STATING THAT IT WAS WHAT I DID NOT ORDER. MAIL FRAUD TO START I WILL GO TO THE POST OFFICE TO LEARN WHAT I CAN DO. I WILL TAKE THEM TO SMALL CLAIMS. I WILL MAKE SURE IT WILL COST CELLXPO MORE MONEY FOR NOT RETURNING MY MONEY . STAY TUNED FOR MORE I JUST STARTED I WILL MAKE CELLXPO'S LIFE MISERABLE FOR NOT WANTING TO RETURN MY MONEY PLUS SHIPING AND HANDLING AND A SELF RETURN PAID LABEL. I AM GOING TO HAVE ALOT FUN DOING THIS.
john G.
Ordered a headset they advertised as "New" It is not . Return policies along with other factors make returning the product not cost effective. Watch out. I cant think of a worst business I have ever dealt with. Please take my advice and avoid this company. The reviews speak for themselves.
Harley S.
Very very bad business. I will be turning into bbb.they should be close down.