CellXpoReviews of cellxpo.com

I ordered a keyboard, Order No. 49911, shoulda known better, package ordered 8/29/26, arrived 9/8/2026, ten days later, keyboard I ordered was DOA, will not power on, what kind of service will I get from a company with no contact phone no., "Buyer Beware", weird thing is part of the package top layer was cutoff and numbers blacked out so no manafacturer details for warranty registration, the bad thoughts about buying on the internet start here! I sent email, "oh we'll get back to you in 24 to 48 hours", time will tell! What kind of fly by night operation has no phone contact number?

I'm so disappointed that I gave this company a chance. I purchased 2 items (1) Apple Airpods (1) Motorola H19txt ear piece. You know when they say if it's too good to be true, it's too good to be true!! Both items worked for a little while then stopped working. I reached out right away with an email, was given a rma# to return item which I did and 2 weeks later have yet to hear from them!! Don't do it!! Save yourself the time, headache and more importantly save your money. Spend the extra money and go to a legit company that you can trust.

I ordered a trackball mouse and they shipped a completely different mouse. I asked them to issue a refund and send me a return label. They expect me to pay money to ship it back to them and have not issued a refund. Stay away from this company!

I paid full new-item list price for an item that is several years out of date, and not even the item I actually ordered. It physically broke in normal use within two weeks of its arrival. It was shipped in a plastic bag, not in anything resembling decent packaging. When I call the phone number given as the customer support number, it's a fax machine. When I emailed "customer support" asking for a replacement or refund, they replied with a tracking number for the defective item that had already been delivered two weeks prior. I'd be happy to be more constructive, but I'm not seeing where to even begin.

Ordered a blue tooth ear piece. It was shipped in a small bubble mailer and arrived broken. SMH. I emailed them and it took a few days for an answer. They wanted a picture for proof it was broken which I sent. Upon looking at the ear piece I didn't think I would like it anyway. It has stretchy band that is going to keep it from laying down over the ear. I asked to return it for a refund. He indicated he would replace it if I sent the broken one back within 7 days. At my expense at that. I again asked for a refund after mailing the broken one back. He refused. Communication is only by email and takes forever. Shady business! I do not recommend!

Rip off place. They sell only broken junk shipped in plastic baggies. Can't get in touch to return.

ordered an otterbox phone cover for my obsolete g7 cell phone...bought new phone before cellxpo item came...tried several times to contact company because they wont reimburse me unless they give me a rma number...no response! a RIP OFF company! update...as of 9/25/2025 cellxpo has reimbursed my money

I ordered a Lunar white Fitbit watch for my sisters' birthday. Two days before her party a black watch arrived in a plain box with no markings and no manual. When I emailed 'customer service' the response I got days later was... white is out of stock. That was it, no "I'm sorry about that, let us make it right"...nope nothing. So not only did they knowingly ship me the wrong color now I had no time to order the right color from a different company and get it in timer for her birthday. I sent several emails asking for a return shipping label only to be ignored. When I finally said I would just file a chargeback with my credit card company they responded and said I could exchange it for the pink one. I told them I didn't want the pink one and I no longer needed a watch as her birthday had passed and I had to scramble and buy a different gift. I asked again for the return shipping label, and they said to refuse delivery which isn't possible since I had opened the package. They stopped responding to my emails. This was a lesson learned!!! I will never order from a company I don't recognize without searching for reviews. I hope this helps someone else from making the same mistake. They will ship you anything in order to get your $$$. Absolutely ZERO customer service!!! If I could have given them a ZERO I would have!