kathy T.
I had no issue with the company
I had no issue with the company, or ordering. Mne is with the mascara. Very hard to move the brush up and down to mix it and even harder to get it out of the tube.The mascara is thick and has little blobs in it so I am constantly removing them.It dries so fast it won't hardly let you add any coats. It in my drawer now because I am having a hard time actually throwing away a $30 tube of mascara. I should have known better than to buy off these web sites.
Response from Cellmetics BeautyApr 22, 2026
Hello Kathy, Thank you for taking the time to share your feedback, and we’re really sorry to hear about your experience with the mascara. That sounds frustrating, especially with the texture and application, and it’s not the experience we want for our customers. We truly appreciate your honesty, and we’ll make sure your comments are passed on to our product team for review. Please feel free to contact us at [email protected] so our customer support team can look into this with you and assist further. 💕 Best regards, Cellmetics Team