CellcomReviews of cellcom.com

Regarding service outage for past 10+ days. Ceo promised to take care of current customers, that they are working 24-7 to fix outage. Though some service has been restored, (can text some, can call some cellcom customers. But still can not call non-cellcom customers at all), the Ceo said she'd make it right. Yet still no service. BUT I received my bill with no discount, no credit and no explanation. I contacted customer service and was told any credits may be reflected on "a future bill" IF people remained with Cellcom. So if you want a credit for no service, you need to stay with the company providing no service and pay your full bill on time, or you get your service terminated = no service. With no timeline or update for restoring full service from the company since 5/19 I predict many will be jumping the sinking ship. It's disappointing.

Save your time, efforts, and money and go elsewhere!!

Worst cell company ever. Out of 25 years having a cell phone this one is the first I ever heard of to have and outage. So I'm trying to run a company without the use of my phone. But im sure I'm still paying for service! What a joke. Will be looking for a new company and never suggest cellcom to anyone

This is the worse cellphone company ever service don’t work customer service act like they on drug they got hidden fees every other month!!! Small town service nobody should ever have a contract with!!!! By far the worse cell company even prepaid like cricket and metro works way better then this service!!

well for 1if your prepaid monthly and you want to cncl they wont allow you to till day before renewal NO refunds. You cant call cancel midterm with any refund!!!!bs! 2ndly the store on Mason street they messed up my cell phone 5weeks.I ran 4x daily or weekly to get that google thing they didn't ask Before if I knew my password did something on the cell!! weeks of running to get that google corrected. Cant cnle now that minutes were reloaded!! no refund

Terrible company with terrible employees, I would honestly rather to throw away my pc and phone instead of using their horrible service!!!

We switched to another carrier as of August 30th, had our numbers for a 5 line family plan ported over. As of Tuesday September 3 I requested our account be closed and asked for my final bill. I was informed that they don't do that, we have to pay for 3 weeks of DEAD phones! We have been customers for many years, always on autopay. Then this is how they treat you. Their signal is garbage now, service has gone way down hill, closed tons of stores including our local one. DO NOT GO NEAR THEM WITH A 10 FOOT POLE!

Absolute worst! Don’t waste your time or $$$ with this company. Have had nothing but trouble for months. All the “troubleshooting” made no difference at all. Dozens of calls to tech support and customer service…total failure. Can’t call out half the time, phone doesn’t ring when people call. Sometimes they get our voicemail, most times they get an error message. Terrible, horrible system that DOES NOT WORK!