Cell2Get IncReviews of cell2get.com

Liars all the way. Lied when I called in saying they had the phone in stock and can ship it immediately. Charged me an arm and a leg for 2-day shipment ($45+ for $8 priority mail) Then did not ship the item (they did not have it). When I called in, they told me they already shipped. After waiting another week I file a dispute via credit card company. A week after that they ship something, I don't open the package and reject it - but they are still trying to charge me. Slimeballs...

New? Not by my definition. Cell2Get claims “All phones are brand new”. The phone I received from Cell2Get had no original factory packaging. The phone was in a zip-lock bag. The back of the phone was loose in the box. The battery was scratched. There was no instruction book or warranty card. The charger did look new. When I called Cell2Get he told me that it was a new phone. When I told him it looked like a refurbished phone, he told me it was a new one…an overstock. I bought from this company because I thought I was going to get a new phone. I could have gotten this phone in this condition elsewhere on the web for a lot less money. Refund? He changed his mind so many times as to what he would or wouldn’t give me that I didn’t trust him to send me a full refund. At least I have a phone. After 2 weeks, though, the phone is already going bad. The hinge is starting to go bad and one of the numbers is bad.

I ordered this phone nearly a month ago and as I was having issues with my bank account my husband ordered one as well in case my bank account didn't allow the purchase as we could always send one back. I needed the phone immediately as mine wasn't working so I selected the UPS ground and UPS 2 day for the other one. After a couple days I called and asked why I hadn't recieved one of my phones yet and why I hadn't been provided with a Tracking Number. I was then told that it had shipped and I should see it in 3 to 5 days. Needless to say that didn't happen. Then I was told that there was only ONE tracking number. I didn't think it was possible but was told that yes in fact they were shipped together even though I had been told two days prior that my order had already shipped though my husbands hadn't. How does that work? To cut the story short we were told we would be refunded our shipping money and still haven't seen a dime. I got one phone a month later, and now am apparently supposed to be getting another one soon. Ya right! Anyways PLEASE DON'T WASTE YOUR TIME WITH THIS PLACE!!! It's a horrible company that will take your time, money and will ruin your whole day! Please stay away from it!!!

Ordered phone and paid on 2/17/11...still waiting to receive. I have emailed and can't get an actual shipping date from them. I received some tracking number that doesn't work and when I emailed them about it they told me it's a signature confirmation shipment and the tracking number won't show anything until order is received. I have now called them and left message. At this point, I would rather have my money back and I will buy elsewhere. I have bought things from overseas before with faster shipping and better communication than this.

I was told that the phone was shipped 3 business days after I ordered it, but they didn't have a tracking number available yet. Found out a week later that the phone had not been shipped yet. Called again and it was shipped out later that day. Found out later the next week through tracking information that the phone had been shipped to my billing address instead of my shipping address. Called again and left more messages and didn't get a response back. Finally got a hold of someone and he basically told me that since the package had been accepted by someone at that address it wasn't their problem. We got into an argument and he eventually hung up on me. Called back several more times and got a hold of someone else who said to go ahead and have the phone shipped and they would refund my expenses. Finally received my phone to find out it wasn't the color I ordered. Not even sure that it is new, but it seems to work. 3 business days go by and no sign of a refund. Multiple calls and several messages later I get a call back from another rude customer service representative saying that they will issue me a refund. At this point I tell him that the color is also wrong and his response is "I guess you can send it back or you can deal with it". He is right I guess I will deal with it, but I hope that anyone who reads this will spend their money elsewhere. They may be cheap but you get the lousy service you pay for. By the way. I am still waiting on that refund.

Horrible,Trick, Said it was NEW, IT was refurbished... but for the price of a new phone. Total rip-off will never do business again. Be aware, stay away, do business elsewhere...

did not get my phone after they charged me

I ordered a phone on 2/7, and my card was charged for the order on 2/9. On 2/11, I emailed customer service at Cell2Get asking if my phone had shipped, and if so, if they could give me the tracking number. Melvin emailed me and said that my phone had shipped but that I needed to call them to get the tracking number. I have tried calling repeatedly since 2/12 and have left several voicemail messages asking someone to please call me and provide me with the tracking number because I'd like to know when I can expect to receive my phone. I missed a call from them on 2/12, but they didn't bother to leave me a voicemail message. I have called at least 3 times since 2/12, and no one has ever returned my call. I also replied to the email that Melvin sent me and requested he call or email me the tracking number ASAP. I have heard NOTHING. It is now 2/16. I am VERY unhappy with the lack of customer service and communication, I still have no phone, and I have no idea when to expect it (although they certainly had no problem with charging my card right away). I'm getting worried now after reading several negative reviews of this company. I wish I had researched more before placing my order. Update: So, after at least the 7th or 8th time of attempting to reach someone at cell2get.com, I finally reached someone by phone yesterday. They emailed me the tracking number (USPS, not UPS, as stated in my order confirmation). I did indeed receive the phone today, but it was the wrong color! At this point, I'm thinking screw it -- I'll probably just keep this phone because my current phone is about to die and I don't want to wait around for another two weeks or more hoping to get the right phone. I don't think it's worth the hassle. On the plus side, it looks like the phone I received is indeed new and with all accessories (battery, charger, headphones, etc.) included. But overall, I am VERY disappointed with Cell2Get's lack of customer service and attention to detail and do NOT plan on ordering from them again. Ever.