Christian Brothers AutomotiveReviews of cbac.com

My experience with Christian Brothers has been a very satisfactory one. They all have been attentive, helpful, and courteous to my husband and I when we have needed service for our car. We find them honest, very respectful, with how they treat us. They do all they can to help the customer. It's always a pleasure being treated with a friendly smile, and cup of coffee! :) Rhodes and Phil are very pleased with your service. Thank you sincerely!

Be Careful using Christian Brothers for any repairs!!! I am a 73‑year‑old senior citizen who takes excellent care of my property, which is why my 4Runner is in such great condition. I had several reputable shops I could have taken my vehicle to, but Christian Brothers came recommended. Unfortunately, this has turned out to be the biggest and most costly mistake I have ever made. I brought my 4Runner to Christian Brothers because the engine, VSC, and TRAC OFF lights were on. I was later informed that the EVAP system and charcoal canister needed to be replaced. I was also told these items were not covered by my auto warranty, and I was charged $895.00. I picked up my vehicle, and four days later, the exact same warning lights came back on. On February 5, 2026, I returned the vehicle for the same issue. On February 6, I received another call stating that the valves—part of the emissions system—were now “sticking,” even though they were not sticking before the initial repair. I find it extremely concerning that these valves were supposedly functioning at the time of the first repair but suddenly failed immediately afterward. I am now being told I must pay $503.00 for valves that cost under $20.00 to replace. Because I am 73 years old and wanted to verify the information, I had AutoZone run a diagnostic. The codes they pulled are the exact same codes Christian Brothers is using to justify additional charges.

The Good - The different shops are pretty consistent with cleanliness and friendliness The Bad - The knowledge of diesel engines is very limited in my opinion. Their pricing structure is also to a point where I seriously feel like I'm being robbed. $215 dollars for an oil change on a 2.8 is highway robbery especially when the average price is 180, on the high end! I had limited options at the time so I went with it. They attempted to charge me over $1400 to replace the hot and cold turbo intake hoses when the Dealer would've charged me 918. I ended up doing them myself in 45 minutes. Shop supplies is the cost of doing business however, it is literally a line item for them. I won't be visiting their shop anymore

Christian Brothers off of Bullsboro in Newnan had amazing service in my opinion. Clean and organized. I went in for an Oil and inspection. Time waited wasn’t as bad ,probably an hr in a half due to others being ahead of me but that is expected. Also they show you EVERYTHING they have done to your vehicle w/pictures and videos. All in all , it was great.

As Christian Brothers owed me a duty of care, breached that duty through faulty work, and that their negligence directly caused me major financial losses. My vehicle underwent a battery replacement, accompanied by additional routine maintenance at this CB facility , but subsequently within a week's time developed intermittent electrical issues so my mercedes sat parked the majority of the year. I made an appointment at Mercedes in June , went to the shop appt and told that what I was experiencing was most likely the battery to get that checked first.. So I left that day and drove directly to Westchester CB and requested a battery assessment, the CB technician indicated that the battery connection and electrical lights were in working order I was told the battery was fine. My car lights went off in the parking lot of CB so I had to now have it towed back to Mercedes an additional tow expense, Mercedes diagnostic revealed that the technician responsible for the battery replacement last year had neglected to properly secure the sensors, resulting in a faulty battery sensor installation. I was told by Mercedes several hundred dollars later..the "Car is perfect, you will never have this issue again. " I nearly sold my car at a huge loss but already secured a new car to replace the mercedes when the issues started as it was not reliable..every few weeks it would shut down , twice on the highway due to battery sensor being loose and certain bumps triggered it until the car sat for a couple hours and would start again as normal. I did return to Christian Brothers when I first stopped at Mercedes and they said my issue was likely battery related. I visited Christian Brothers in Westchester the same morning , the technician came and reviewed my vehicle and said everything was hooked up normally. It was at that point I had it towed back to Mercedes , same hour and the further diagnostic revealed all of the above a misinstalled battery indicating a loose connection due to mechanics negligence to properly tighten . To provide context, I was repeatedly stranded in my vehicle due to the shop's failure to secure the sensor to the battery, resulting in my car shutting down while driving over bumps. This issue persisted for a year, causing dozens of hours of lost time, sleepless nights, and countless hours of research by my husband and me. Thankfully, the Mercedes shop accurately diagnosed the issue, and my car was now 100% perfect. However, I suffered significant financial losses, by needing to purchase a second car, nearly including a potential $4,000 loss on the vehicle's value as I considered selling it "as is"... My vehicle was running perfectly until I had my battery replaced at your shop. The FINAL specific verbiage from Dealer : "SCANNED VEHICLE AND FOUND CURRENT CODES FOR COMMUNICATION WITH BATTERY SENSOR. VISUALLY INSPECTED AND FOUND WIRE FROM NEGATIVE BATTERY SENSOR POST TO POSITIVE WAS VERY LOOSE. TIGHTENDED FASTENDER AND RESCANNED VEHICLE , CODES WENT TO STORED, CLEARED CODES AND RESCANNED VEHICLE . TEST DROVE VEHICLE AND SCANNED CODES NO RETURN CODES. PERFORMED MULTIPLE FUNCTION TESTS: NO CONCERNS AT THIS TIME." "SCANNED VEHICLE AND FOUND CURRENT COMMUNICATION CODE WITH BATTERY SENSOR TO THE M-E. UPON INSPECTION FOUND BATTERY IS AFTERMARKET AND WAS INSTALLED INCORRECTLY . NUT FROM BATTERY SENSOR TO POSTIVE CABLE WAS LOOSE CAUSING DAMAGE TO BATTERY SENSOR .DIAGNNOSIS BATTERY AND BATTERY SENSOR TO START" I was offered very minimal compensation / reimbursement from CB in exchange to remove this review and to "part as friends". I declined. It was not even honorably close to financial loss for what I suffered from entrusting my vehicle to them.

Horrible, Horrible, Horrible experience!!!!!!!!! I should have read the prior reviews (1.9 and honestly it should be about .5) prior to coming here for a simple oil change and inspection. I schedule an appointment and over 3 hours later, they still haven't contacted me as to what is taking so long. Then, another hour later, I finally get a text with a "Vehicle Inspection Report" I said no extra work will be performed. Please let me know when my vehicle is ready. So, long story short, if you go for an oil change/inspection, be prepared for a 4-6 hour wait. God help people that need to have actual vehicle repairs done. Never again.

AVOID Christian Brothers Automotive in Bradenton AT ALL COSTS - or it may cost you thousands! It’s a long story - I’ll make it short. My son took his car in for an oil leak, they supposedly fixed it by replacing the engine oil cooler, manifold gaskets, oil and filter. On his way home from the shop it was running hot and rough. He took it back to the shop - they told him he needed new plugs and an injector flush for more than $1,000.00. He picked the car up again, 2 miles down the road his temp hit 245 degrees and still ran rough - he stopped, let it cool and made it home another 3 miles. Discovered the car had no coolant in the engine. Called them. Christian Brothers Automotive had it towed in - they noticed the new engine oil cooler they put in was installed incorrectly - put in a new oil cooler and changed an injector. Still overheating. Back to the shop again - bleed the cooling system - back to the shop again, and again, and again. They had the car 20 days! My son paid them over $2,700! It’s not over - further down the rabbit hole they went now at their cost - new thermostat, new heat sensors, new radiator cap, more cooling system bleeding, another oil cooler etc. For days and days, telling my son that 230-240 degrees was ok - we kept telling them it wasn’t. But they kept sending him out the door with an overheating car. Eventually the temp reached 255 and the radiator blew leaving him stranded on the side of the road. They towed the car in again. New radiator, more cooling system bleeding more lip service and no fix. Still overheating. We finally pulled the car from them and had it towed to a real mechanic shop who determined in 30 seconds that the head gasket was blown - and the heads were warped. Parts melted under the hood. At the very least, needs a new engine if one can be found. Just offered $1,000 for us to go away - claiming they are not responsible - now we’re on our way to court.

This was my first time leaving a review for any business, but I feel compelled to share my experience at Christian Brothers Automotive on East Arapahoe Road in Aurora. 1. Pricing far above other quotes We were charged $558.31 (before a 15% discount) to replace a single front wheel lug stud. For the exact same repair, I later received written quotes of $228.80 from an independent shop and $381 including tax from a Subaru dealership. That means Christian Brothers’ price was about 2.4x the independent shop and about 1.5x the dealership for the same job. Christian Brothers told me they used an ALLDATA labor guide to calculate the bill and charged 2.1 hours of labor, while the other shop quoted 1.0 hour. I understand different shops can have different labor rates and methods, but this felt significantly out of line with other reputable options in the area. 2. Response to my concerns When I raised these concerns by email, the owner’s reply came across as dismissive. I was told that “complaining about the price after the fact is moot at this point” and that if we did not like the cost, we should have gone elsewhere. I had hoped for a more constructive conversation about why the price was so much higher than other quotes. My wife and I chose this shop largely because of the “Christian Brothers” name and the expectation of fair dealing that came with it. Unfortunately, based on this experience, we would not return and cannot recommend this location to others.