Christian Brothers AutomotiveReviews of cbac.com

WORST EXPERIENCE I HAVE EVER HAD in a business. These guys botched everything, starting with not trying to open my work truck's door with a key and thus delaying my repairs for 5 days. Work. Truck. Then, they gave me a quote on parts at at least a 5X markup on the retail price, claiming "we only use OEM for Ford." I showed the manager the OEM part for I needed around $100 online. He just bullshitted and bullshitted, then told my 87-year old mother (my ride that day) he'd be happy to do business with her anytime but not me. What? When I slammed my hand on the counter, which was louder than I expected, they called the sheriff. I was simply a disgruntled customer. Three police cars showed up, each of them wondering why the hell they got a phone call. Meanwhile, this manager would not release my vehicle until I paid $379.90 for their "assessment." I HAVE NEVER SEEN SUCH MALFEASANCE. I am ashamed this business calls itself Christian Brothers. I hope everyone reads this interview and that manager gets replaced. They blew me off for 5-days during my work week, then did the shoddiest of assessments, held my truck captive, took zero responsibility, and called the police on me. I'm not kidding. WORST EXPERIENCE EVER.

​I searched for a mechanic whom I believed had some sort of ethical accountability because, for the 1st time, after the passing of my father (a decorated Naval Veteran) and in the absence of my brothers, whom were either serving abroad or consumed with their own familial obligations, I was faced with going to a mechanic alone, as a woman. So I settled upon "Christian Brothers." I was sorely mistaken. I brought the vehicle in for an oil change and they advised me that there was an oil leak and that the engine was "coated in oil." I asked them to: replace the windshield wipers, complete a tune-up, check and/or replace all fuses and spark plugs, scan for any tracking devices, complete the oil change and repair the oil leak. Immediately after making the 1st payment, while my vehicle was still in their possession, there was a $10K fraudulent transaction that hit my account- SOURCE UNKNOWN. Final Resolution of this matter with my bank took 2-3 months, during which the Christian Brothers automotive allegedly completed all tasks requested, except for the repair of my air pump suspension mechanism, which they claimed had to be outsourced for both parts and labor, to the manufacturer of my vehicle. Pick up and full payment of my vehicle, which was approximately $2k+ in repairs was in March 2026. On Friday, due to the recent downpours, I discovered that they NEVER REPAIRED MY WINDSHIELD WIPERS, nor did they find nor repair the oil leak!!! Additionally, they FAILED TO REPLACE MY OIL DIPSTICK, WHICH THEY HAD REMOVED DURING THE "OIL CHANGE," and as a result oil sprayed all over my motor and engine and caused my vehicle to overheat and shut down. It even damaged the casing for my antifreeze. My car was smoking! When I called them from the side of the road, stranded, on 10/02, the service manager "KEN" was so rude, disrespectful and insulting to me, that I vowed to write this review- something that I rarely, if ever, take the time to do. Ken was so rude to my assistant, who was kind enough to make the call for me because I was distraught and dealing with AAA, that I eventually got on the phone; only to be met with the statement "YOU ARE NOBODY. YOU NEED TO CALL DUGGERS TOWING AND ANSWER YOUR PHONE AND HAVE THE VEHICLE TOWED HERE IF YOU WANT YOUR DIPSTICK BACK." I was shocked. I asked to speak with the owner. Ken responded, "The owner is not available to speak with anyone like you and you left your vehicle here for months without payment." Additionally, to compound the ignorance and arrogance exhibited by the service manager, he disclosed detailed private, unsolicited, irrelevant and unnecessary elements regarding payments and incidents from when my vehicle was previously "serviced", to my assistant. When I addressed this matter (in an even, displeased tone of a NORMAL DECIBEL) and stated that such disclosure was unprofessional, Ken responded that I should not "yell at him" and hung up the phone on me, knowing that I am a previous customer whom was in a vehicular emergency, experiencing distress and potential endangerment SPECIFICALLY AS A RESULT OF THE NEGLIGENCE AND FAULTY REPAIR OF THE SHOP WHERE HE IS THE SERVICE MANAGER. This behavior, the customer service and the error in replacing the oil dipstick following "repairs" is outrageous, unethical and moronic. In short, avoid Christian Brothers automotive- in my personal experience, they provided shoddy service, they were unprofessional, they made errors that resulted in further damage to my vehicle and promulgated reckless endangerment of ME, due to those errors. Members of their staff garishly act in manners that indicate prejudice, bias and unprofessionalism. This shop engages in passive-aggressive discriminatory conduct, they are chauvinistic and unkind to female customers and the service manager, Ken, is just an extremely rude and unconscionable* person. Having my vehicle serviced at Christian Brothers was a despicable experience overall, and the conversation with the service manager Ken, who LIED and alleged that he had placed an order with DUGGERS TOWING to have my vehicle picked up after it broke down on the side of the road due to Christian Brothers' failure to replace the oil dipstick, was incredibly rude and insulted me, a customer, on the phone simply for making an inquiry as to why he was disclosing my PRIVATE PAYMENT HISTORY OVER THE PHONE TO A STRANGER WHO WAS MY ASSISTANT. I will report this company to the Better Business Bureau. The location where I received this horrific treatment, vehicular sabotage and subpar service is: 8031 Ventura NE 87109, in the NE Heights. TRULY UNCHRISTIAN​-LIKE, UNGODLY CONDUCT ​*adj. unconscionable​- disregarding the conscience; unscrupulous, unethical, lacking accountability, sensitivity, honor, awareness or self-respect

Antisemitic auto repair shops

These guys will try to rip you off and take advantage of you by telling you you have to pay for the most expensive option there is to fix your car. They told me I needed a timing chain kit and that it would be $3600-5000 for my car specifically, but my uncle who fixes cars showed me that you can get the same exact kit for a couple hundred bucks. No doubt they were trying to take advantage of me because I am young and inexperienced when it comes to cars/car troubles.

They’re horrible and we’ve been taking our cars for a min. Every single time something is wrong with them and the parts are cheap but they prices are not. They did work on our car without confirming with us and caused more problems. The customer service is horrible definitely spreading the word. I wish I saw these bad reviews before I started with them. Never again I don’t recommend

my friend who is a single mom took her car there for an inspection.they told her 6grand to fix it and it would blow up if she drove it.thank god she took it else where.she only needed oil change brakes and rotors nothing else wrong.this place needs to be sued.she was so scared to drive car.she was paying 80 day for a rental! stay as far away from them as u can.

Communication and customer service are beautiful things. This shop has neither! We Had work done on our car that was covered by warranty at another Christian Brothers. This Christian Brothers refused to honor the warranty even after the other location tried to work with them. Here’s the catch when this location looked at our car they pulled the car fax and could see the previous work that was done on the car. This would have been a great time to ask about the previous work and mention it might be covered under warranty.  This would have been the nice things to do the good neighbor thing to do. Instead they said we needed work to the Tune over $800 then came back and said we needed more work to the tune of $1300.  I will NEVER go back here again and will actively tell my experience to anyone that will listen.

I took my 2015 Jeep to Christian Brothers in Corinth, TX after dealing with ongoing issues that a previous shop left unresolved. They got right to work. Everything was thoroughly documented—including photos—and explained to me in clear detail. I was even invited into the shop area so I could see exactly what was happening. Every person I met was kind and courteous. You’re greeted warmly by the entire team—they make eye contact and offer genuine smiles. I left with tears of joy and a gladness in my heart that I haven’t felt in a long time. They truly live out Christian values.