CAVAReviews of cava.com

Never arrived, refused to refund, this place is a total scam.

I had a bad experience there. The person who finished my order was not helpful and not careful when she handled my food. There are safety concerns. When I call, they disconnect me. I am not able to eat the food as it does not feel clean, and I need a refund asap. Yessenia, the manager, is not helpful. This place should be reported to the health department asap.

I love CAVA! Staff is always kind and food is out of this world!

I went to the Chestnut Hill MA location today May 18 around 12:00 noon. I went to order and noticed the lettuce was brown - indicating it was old. The server said it was new that day and if correct it would not look like that. What he should have said you are correct and then go and get new lettuce. I have done Customer Service my entire carrier and the customer is always right. English was not his first language and the other server that stepped in to help directed him to use the other lettuce and said NO. Thanks for listening to me I love Cava

Every single time order DRINKS MISSING OR SAUCE NOT IN THE BAG 4TH TIME AND LAST TIME I ORDER MY FOOD HAS CIGARETTE ASHES ON THE FOOD AND IN THE BAG. DISGUSTING 🤢 CAVA NEED TO MAKE SURE THAT THESE UBER OR DOORDASH DRIVERS PICK UP THE ENTIRE ORDER FOR 64$ I’m Very ANGRY

I’ve been so impressed with the quality of the food and the very friendly staff At the Castle Rock, Colorado location. Kia and Sophia deserve special mention; They made my whole dining experience wonderful. Thanks, gals! You’re the heart and soul of your company.

First time trying them, and they seriously cheated me out of protein. I ordered a bowl with a 1/2 chicken 1/2 meatball; I literally only found one and a half meatball and 2 small chunks of chicken. I've never been cheated this bad before. I'll stick to Gyro Kings and not try something different after this experience.

The idea is great -- however, at my local store, There's usually something wrong, like a mischarge, under-cooked vegetables, or, in today's case, hard and stale pita chips. The less you order, the better your odds.