Life’s more fun when you live it flavorfully -- that’s why we’re taking a bolder approach to food. CAVA’s about transforming better-for-you ingredients into bigger-than-life flavors, and empowering you to do the same. We started in DC with three Gr...
CAVA (cava.com) has 24 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Josue G.
The food isn't bad, though it's nothing special. On one occasion, I left a cash tip for a young woman who had served me very graciously; I then sat down to eat. Shortly after, I saw one of the managers ask her for the tip, and she handed it over to him. I later asked if they actually got to keep the tips, and I was told that the day's entire tip pool was split between the two managers, without the other employees receiving a single cent.
Lori
Placed an order for pick up at work. When I left to pick up 1 order was not available, they were out of Salmon, no one bothered letting us know. The lamb pita ordered was dripping with grease, so much that I couldn't eat it, there was maybe an ounce of lamb on this oversized greasy pita. I paid $4 for the eggplant dip that was maybe only 4oz, way too expensive for what I paid. Menu is very sparse as well Will not go back
nicole B.
Never arrived, refused to refund, this place is a total scam.
Dede R.
I had a bad experience there. The person who finished my order was not helpful and not careful when she handled my food. There are safety concerns. When I call, they disconnect me. I am not able to eat the food as it does not feel clean, and I need a refund asap. Yessenia, the manager, is not helpful. This place should be reported to the health department asap.
Barbara H.
I went to the Chestnut Hill MA location today May 18 around 12:00 noon. I went to order and noticed the lettuce was brown - indicating it was old. The server said it was new that day and if correct it would not look like that. What he should have said you are correct and then go and get new lettuce. I have done Customer Service my entire carrier and the customer is always right. English was not his first language and the other server that stepped in to help directed him to use the other lettuce and said NO. Thanks for listening to me I love Cava
April
Every single time order DRINKS MISSING OR SAUCE NOT IN THE BAG 4TH TIME AND LAST TIME I ORDER MY FOOD HAS CIGARETTE ASHES ON THE FOOD AND IN THE BAG. DISGUSTING 🤢 CAVA NEED TO MAKE SURE THAT THESE UBER OR DOORDASH DRIVERS PICK UP THE ENTIRE ORDER FOR 64$ I’m Very ANGRY
D S.
First time trying them, and they seriously cheated me out of protein. I ordered a bowl with a 1/2 chicken 1/2 meatball; I literally only found one and a half meatball and 2 small chunks of chicken. I've never been cheated this bad before. I'll stick to Gyro Kings and not try something different after this experience.
