CAVAReviews of cava.com

Food is consistently tasty and high quality. Noticed that the online ordering regularly does not give accurate wait times. Past several orders, I received messages for order delays.

I hate writing negative reviews, but after two consecutive Sundays making the drive from Queens to Cava on Old Country Road in Westbury, I feel compelled to share my experience. Both visits were around 9:00 PM, a full two hours before the restaurant’s stated 11:00 PM closing time, yet a significant portion of the menu was unavailable. During my visits, they were out of pickled onions, multiple dressings, lentils, soda caps, and even straws. Last week, the lentils that were available appeared overcooked and burnt. This week, there were no lentils at all. The most concerning part of my experience happened today. While preparing my bowl, the employee accidentally added two extra pieces of falafel. Instead of leaving them in the bowl or using a utensil to remove them, she reached directly into my food with her hand, removed the falafel, and threw it away. I found this to be unsanitary and unnecessarily wasteful. I understand that restaurants can occasionally run out of ingredients, but when the same issues occur on multiple visits—especially well before closing time—it points to a larger problem with inventory management and customer service. Driving from Queens to Long Island only to find so many menu items unavailable, combined with the food handling practices I witnessed, left me very disappointed. I hope management takes these concerns seriously because the restaurant has potential, but the experience has not matched expectations.

Nice variety, tasty ingredients, excellent customer experience in Delray Beach /Davon was exceptional

Placed an order for pick up at work. When I left to pick up 1 order was not available, they were out of Salmon, no one bothered letting us know. The lamb pita ordered was dripping with grease, so much that I couldn't eat it, there was maybe an ounce of lamb on this oversized greasy pita. I paid $4 for the eggplant dip that was maybe only 4oz, way too expensive for what I paid. Menu is very sparse as well Will not go back

No wait; Highly recommend for vegetarians; Large vegetarian selection; Great if you have alpha gal (can't eat mammalian meat) with vegetarian and chicken

The food Is great and I always enjoy it when I go but, I took my grandmother there for lunch and she was very sick with FOOD POISONING, she threw up everywhere, and a stomach ache, and diahrreha. I will NOT being coming back to this restraunt or be recommending it to anyone! The only reason I gave this place a 2 star review is because the food was decent. How that you enjoy your time at BAD FOOD RESRUANT!!!

I recently went to the Cava location at 1535 3rd Ave in Manhattan. I had a wonderful experience. The food was fresh and delicious. When I went to checkout Erika was pleasant. I wish there were more customer service people like her. Cava keep up the good work.

Absolutely incredible tasting Mediterranean food.