CAVAReviews of cava.com

Been going to this cava for a while now, they have been polite even when they err where slammed. Today i put my order in my mobile app drive to pick it up, it was not ready i said that ok I'll just wait, played with my phone. Then another lady who i assume was the manager or what not some what abruptly said can i help you sir? I replied yes i have a mobil order and said my name she looked at the counter and said it's ready pointing to my food. It was not bagged and had always been before so i asked my i have a bag, she looked at me like she was not happy and said I'll give you one this time but it's 10c for a bag, stunned i was like ok..... She bagged half my food i bagged the rest and left. So other then her being some what rude i do not care about 10c of is known i would happily pay i spend $40 because i like cava and i don't mind paying more for quality food. If it's 10c for a bag just charge me for it in the app or better yet how about you just absorb it but either way no need to make me look like an ass hole for not knowing this. Is this something new seriously i will just go up the road to the next one of its a big deal. KOP location

I hate writing negative reviews, but after two consecutive Sundays making the drive from Queens to Cava on Old Country Road in Westbury, I feel compelled to share my experience. Both visits were around 9:00 PM, a full two hours before the restaurant’s stated 11:00 PM closing time, yet a significant portion of the menu was unavailable. During my visits, they were out of pickled onions, multiple dressings, lentils, soda caps, and even straws. Last week, the lentils that were available appeared overcooked and burnt. This week, there were no lentils at all. The most concerning part of my experience happened today. While preparing my bowl, the employee accidentally added two extra pieces of falafel. Instead of leaving them in the bowl or using a utensil to remove them, she reached directly into my food with her hand, removed the falafel, and threw it away. I found this to be unsanitary and unnecessarily wasteful. I understand that restaurants can occasionally run out of ingredients, but when the same issues occur on multiple visits—especially well before closing time—it points to a larger problem with inventory management and customer service. Driving from Queens to Long Island only to find so many menu items unavailable, combined with the food handling practices I witnessed, left me very disappointed. I hope management takes these concerns seriously because the restaurant has potential, but the experience has not matched expectations.

The food Is great and I always enjoy it when I go but, I took my grandmother there for lunch and she was very sick with FOOD POISONING, she threw up everywhere, and a stomach ache, and diahrreha. I will NOT being coming back to this restraunt or be recommending it to anyone! The only reason I gave this place a 2 star review is because the food was decent. How that you enjoy your time at BAD FOOD RESRUANT!!!