This side by side translation Bible is awesome! Breathtaking to look at and it is helping me become comfortable with the Latin and at the same time, I can read the English translation. It helps one absorb what he/she is reading. Worth every penny.
CU
customer
Received the ordered book in excellent…
Received the ordered book in excellent condition and sooner than expected through USPS.
CU
customer
Great selection and fast service.
Great selection and fast service.
CU
customer
Excellent missal
Excellent missal, good price and a very good shipping and handling!
MF
M. F.
Good price and service!
I knew the book as I was familiar with it. The price was the best I could find and I received it faster than anticipated!
CU
customer
Wasn't happy simply with the fact that…
Wasn't happy simply with the fact that I tried purchasing a book that said in stock when it wasn't.
(Edit) I waited a few days before I actually decided to buy that book, it said in stock much more than "a few minutes"
I understand mistakes can be made, I'm not angry about it, though not happy either, just giving an honest review.
Response from Catholic Books DirectJun 1, 2021
We do apologize for the inconvenience!
We clearly list on our website when a book is out of stock - on the product page, in the shopping cart, during the checkout process, and in the receipt email that gets sent to you.
Unfortunately, in your case, there was a mistake on our part. Due to a situation with a customer return, our website briefly (for just a few minutes) showed that there was 1 copy of this book in stock. Unfortunately, you had the misfortune to look at that book at just that moment. I do see that you were notified of the backorder and that it was quickly canceled when you requested it be canceled.
As a small family-owned business, we take customer feedback seriously and are sorry to hear that you felt this was a one-star experience. While no human can completely eliminate mistakes, if there was anything we could have done better to communicate with you regarding this error, we welcome your feedback.