Gerry P.
I was not aware of how large the face…
I was not aware of how large the face mask was and it certainly is of professional grade. I probably would =not have purchased had I known. I take responsibility for that.

The ONLY reusable FDA registered N95 with no valves or vents
Castlegrade (castlegrade.com) has 358 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Health Equipment · New York, New York
Excellent

Health Equipment · ALBANY, New York
Excellent

Health Equipment · Brooklyn, New York
Excellent

Health Equipment · Brooklyn, New York
Excellent
358 approved reviews, newest moderated first
Gerry P.
I was not aware of how large the face mask was and it certainly is of professional grade. I probably would =not have purchased had I known. I take responsibility for that.
unhappy
terrible odor, terrible customer service
B J P.
What a waste of money! Poor quality. I looked at this and wondered how could anyone actually think this is an adequate facemask/filter? Looks like it was made by some poorly-trained and poorly-paid third-world factory worker.
VK
Where do I begin? Of all the masks I’ve purchased to try, this is the all time worse one. Very uncomfortable. Smells horrid. Flimsy straps. Sorry, but the marketing of the product is great. Too bad the product doesn’t live up to it. Oh...one more thing...Castlegrade promotes the mask as FDA N95 “registered”. These masks are not on the approved N95 lists of CDC & NIOSH. Follow up: I’ve read your reply and unfortunately now am even less impressed with your company. I only use NIOSH rated N95 masks at work (healthcare/hospital) which are degradable. And I use KN95 masks outside of work. Your ads are misleading. Period.
Response from CastlegradeNov 13, 2020
Hey VK, Thanks for the feedback. Curious if other masks you've tried are lab tested for over 95% efficacy, designed with no vents or exhalation valves, and create a proper complete seal around your face? Our goal was never to create the most comfortable mask; it was to create an equally effective, more comfortable, and sustainable alternative to disposables that are filling our oceans with waste and leaving our frontline workers with face marks that last days or weeks. Regarding the smell, you can run the mask a few times in the dishwasher which should help significantly.
M C.
The most comfortable and effective mask I’ve ever used. Easy to maintain, changing the replacement filters is so simple. Great design, and it won’t fog your glasses!
Joe
Buying from Castlegrade has been perhaps the most frustrating purchasing experience of any mask vendor I have dealt with during the pandemic. Each communication with them was replied to with excuses and I have still not received what I ordered. I appreciate the product that they have attempted to develop, but I do not appreciate how this consumer has been treated.
Response from CastlegradeNov 13, 2020
Hey Joe, I am so sorry, I can see that your ear straps were never delivered. The first shipment we sent was lost by fedex and then, to be perfectly candid, there was an internal communication error that led to us dropping the ball on correcting/reshipping your order. So sorry again, we are having it sent to you ASAP.
Older and hopefully W.
This mask seems truly protective, if any of them are. It is easy to change the filters. It is unfortunate that there are no specific standards for this type of equipment, so it is a guessing game for consumers who want protection from COVID-19 as well as protection for others. We all must do the best we can. but Castlegrade got our votes.
Larry G.
I still haven’t received my order that I purchase in October
Response from CastlegradeNov 13, 2020
Larry, We sent you a tracking number on the 8th of October, and the order delivered notification on the 10th. If you did not receive your product, please reach out to [email protected] so we can help you out.