Castle Country RVReviews of castlecountryrv.com

This was my first purchase of a Travel Trailer. They were very friendly and cover all the details of setting up and using the trailer. Everything from the Paper work to driving off the lot with the travel trailer in tow went smooth. I drove off the lot with confidence I would do things right and begin enjoying RVing.

The only good thing I can say is they have a nice selection of RVs. Very apparent that once the sale is final they no longer care about you or your RV. Sales is questionable on their knowledge of any RV. Service department is amateur at best and potentially life treating at worst. In stalled a furnace and did no pressure test found a gas leak at the furnace after being in it a couple of days. The whole install was shabby to begin with. Service after the fact has been completely lacking. Several calls and each time they say I'll check on it and never call back. The prep fee is just a way to get more money as they don't prep it , clean it or do the repairs promised. Parts department has little knowledge about anything concerning an RV. DO NOT buy anything from Castle Country RV.

Gordon & Cindy Robert's Drove down from Salt Lake City to catch end of year blowout, got a 8.5 x 20 enclosed trailer to haul my hot rod and got fair trade in on my flatbed car hauler.was pleased with the work they did to be able to leave with trailer

good service worked well with us

We had a great experience buying from Castle Country. We looked all over the western US and no one had a better price on the toy hauler we wanted, plus they gave us top price for our trade-in. We were out of state buyers and were so pleased that everything went as planned when we showed up at the dealership with no surprises. The whole staff was great from Keith in sales to David in service. We love our trailer and we love Castle Country RV! Mark & Christy

The toy hauler was as described and the process went smoothly. I would have liked a better and more informed walk-through with someone who was actually familiar with the unit I was purchasing. Far too many “I think’s and I’m pretty sure.”

Very friendly staff and very helpful,

Good price, but it’s been a complete hassle. I’m out of state and don’t even have keys that fit for the storage. That should be part of the pre inspection. Trailer wasn’t ordered as I promised even after I confirmed options and colors 4 different times. Everything was super slow. I had a payment due just 5 days after delivery. Just overall bad experience. The sales guy left during the purchase which I know they probably had no control over, but the ball was really dropped I feel with that.