Castle Country RVReviews of castlecountryrv.com

Very friendly.. Covered the workings of the RV we purchased in detail so we felt great about getting out in the RV world when we left the Lot.

Great service. They will take care of you and show you the ins and outs of your trailer.

if I would have done a walk around inspection of the trailer before I hauled it off it would still be there ! Found many issues that I would think would have been corrected before put out on the market. Marker lights installed sideways not flush with the metal caulking all over the place and coming off around the outside top edge some wood trim on the inside was bowed out because it was cut to long . All in all I would say the trailer was thrown together as fast as possible

Buyer beware. Once they have your money you’re on your own. Customer service consists of answering the phone and then referring you to the internet. They are as helpful as a chimpanzee trying to solve a geometry problem

Really enjoyed my low pressure sales experience. I'm also grateful the sales team stayed after hours to show me the options available. Thanks again!

My wife and I bought a 2000 hichhiker. the staff was great . very helpful and willing to help me with any and all questions and problems that we had even after the sale We will buy are next one from them .

We had been searching for the right camper for a couple months and reached out to many camper places. Staci was by far the best sales person to stay in touch with us and help us find exactly what we wanted. We ended up working with Chris as well. They both went above and beyond to help us and they did all they could to make our process easy and fast since we were from out of state. Love our new camper and definitely would buy there again! We got a great interest rate for our loan and they got us to the payment we wanted.

We were having a problem with our new trailer we bought losing the charge on our battery. it has one of the new Lithium batteries. We took the trailer to the Logan location twice for repairs and they were unable to fix it. We had to leave the trailer both times for the repairs to be done. We then took the trailer to the Helper location and David there went above and beyond the his job I feel to get it right! We brought the trailer in and he immediately went to work trying to find the problem. He spent a great deal of time on it and finally after trouble shooting everything and replacing our solar panel had the problem fixed. The trailer now seems to be holding a charge and working as intended. And we took the trailer home the same day without having to leave it! David is a Great person to have work on your RV. I wish more people took as much effort and pride in their job and workmanship as David does! He turned a very unpleasant experience for us into a very enjoyable experience. I would highly recommend taking any RV to him for repairs. He's a great person to represent Castle Country RV. I wouldn't however recommend taking your RV to the Logan location for any reason.