I contacted Casinomeister for an issue I had with a UK casino. It was a first step for some advice and the reply was quick and through.
I love that they have direct casino rep contact and a thread for additional support from members!
If you have any casino issues, go here first for some great advice and help!
Response from CasinomeisterJul 30, 2024
Hiya Secular Slots!
Thanks for the kudos. Much appreciated. And yeah, there are loads of casino reps and many, many helpful individuals in our forum. I am really glad you found us. :)
Cheers!
Bryan
AR
Arnold
Simply the best
I won a great deal of money from a casino and I just could not get paid. Max of Casinomeister contacted them and eventually got them to start making regular payments. I was shocked as to how quickly I was paid. I could not be happier with the result.
Thank you Max for what you did and thank you GourdFollower for following my progress.
BTW additionally I recommend that everyone check out their website for all their wonderful content and forums.
Response from CasinomeisterJul 30, 2024
Hiya Arnold!
On behalf of Max and Gourdfollower, we thank you. They are two of the most dedicated folks in this industry that have spent years working behind the scenes at Casinomeister - mostly in the complaints section. They are always reading these TP reviews and are chuffed when they see comments like yours appear. Thank you very much :)
Cheers!
Bryan
DI
Donovan I.
I was getting the run around from an online casino...
I was getting the run around from a casino from which had made a withdrawal request. The request was approved but the payment never came. After months talking with their support I found casinomeister's player arbitration service. I opened a ticket not thinking it would help but it couldn't hurt anything. They replied 2 days later and said they were contact the casino. 3 days after that my bitcoin wallet had received the funds from my withdrawal. I was amazed and happy about the quick and positive resolution. If it wasn't for their intervention I'm sure I would still be looking for the payment.
Thank you very much for the help and if anyone else has issues with online casinos open a ticket with this site and let them get what you're owed!
Response from CasinomeisterNov 12, 2024
Hi Donovan,
Thanks for your detailed review and for recommending us! I’m very glad we could be of service.
And sorry to be slow to thank you here — we’re so busy with PAB cases that we’ve gotten behind on our Trustpilot thank-yous! :)
Best regards,
The Casinomeister Team
CU
customer
casinomizer is very helpfull
the people at casinomizer are very nice and helpfull , stood up for me to get moneys back from a casino that didnt want to pay. they really care about the people they help
Response from CasinomeisterJul 30, 2024
Hiya Customer!
I am glad Casinomizer was able to help you out. I hope we are able to as well! ;)
Seriously. thank you for your kind words.
Sincerely,
Bryan
VZ
Vova Z.
Amazing service
Amazing service , these guys helped me to withdraw money from a shady casino ! Many many thanks !!!
Response from CasinomeisterJul 30, 2024
Hiya Vova!
Thanks for your review! And thanks for the kind words. I hope you'll be able to steer away from any more shady casinos. :)
Cheers!
Bryan
AK
Anthony K.
I was fed up and tired of waiting over…
I was fed up and tired of waiting over three months to receive $5000.00 in winnings. Until I reached out and spoke with Max on Casinomeister, I was able to get it within a week. Very thankful!
Response from CasinomeisterJul 30, 2024
Hiya Antony!
That's a real success story. Thanks for the kudos, and I am really happy we were of service to you.
Sincerely,
Bryan
BN
brian N.
Amazing free service that is a must use
I had an issue where a casino owed me and would not pay about $37k in winnings. Max and his team resolved the issue through their PAB service, which is free and amazing. In addition, I generally learned a ton about the industry from their forum and website. If you engage in online gambling, this site is a must. Literally learned a ton in a matter of days. The fact that real people, who I never met before, stepped in to help me, FOR FREE, is crazy - it is amazing. Plus the casinos, generally, actually care about complaints here. It’s just a great website and I recommend using it if you online gamble in any form.
Response from CasinomeisterJul 30, 2024
Hiya Brian,
Thank you very much for your review. I created this site 26 years ago hoping it would serve as a beacon of light to guide players to the right casinos - and to avoid the rogues and clip-shot joints. It was a good idea in 1998 - and it has been a success since mainly due to the involvement of our player and igaming rep community. I am glad you have chosen to become a part of this. Thank you!
Cheers!
Bryan
AK
Amy K.
AMAZING PAB Service _ Got Paid in 10 Days
I contacted casinomeister in April 2024 over a dispute about unpaid winnings dating back to January 2024 having initially being given the run-around by the casino, to in recent weeks, being blanket ignored. Nobody would respond to my messages, emails, calls and I was at my wits end.
Everything about using their Player Arbitration Service (PAB) is clearly laid out and easy to follow. They promptly did what they stated they would and kept me updated at each step.
I was informed almost immediately that the casino in question didn’t hold a current casino licence which didn’t bode well for me getting my money as they’re not bound by any regulatory framework. So I didn’t get my hopes up.
Yet within 9 days of lodging my complaint with Casinomeisters PAB service, I received an email from the casino confirming my winnings were back in my account able to be withdrawn.
Additionally, and quite unexpectedly, the casino also resolved an additional issue I had being arguing with them in tandem to my winnings dispute, over being overcharged on USD deposits and some unauthorised transactions on my card. This wasn’t even included in the PAB I lodged as I intended to dispute this via my bank after I’d received my winnings. But I didn’t need to as they did the right thing on both counts.
I can only attribute this to the team at casinomeister, and to the clout of the PAB forcing their hand.
So after beating my head against a brick wall for MONTHS, literally causing me no end of stress and angst, in the space of TEN DAYS, I had USD $4790 paid back to me thanks to Max and the casinomeister team and the amazing free PAB Service they offer.
I cannot thank or recommend them highly enough!
Response from CasinomeisterMay 23, 2024
Hiya Amy!
Thanks for your review! Much appreciated! Our small but powerful PAB team does a heck of a job. Thanks for pointing this out! :)
Cheers!
Bryan