Mark B.
I haven't received a payment yet and…
I haven't received a payment yet and it's been over a week
Response from CashForDiabeticsSep 24, 2026
Thank you for the feedback, Mark, and I'm sorry for the confusion. Your payment was sent on September 10th and is still waiting for you to claim it — with digital payments, we send a secure link and you choose how to receive the money (Venmo, Cash App, PayPal, or bank transfer). It looks like that link hasn't been opened yet, so the funds are sitting there ready for you. Please check your email for a message from us with the subject "Payment Update" (it may be in spam or promotions), or email us at [email protected] and we'll resend the link and walk you through it — it takes about two minutes. We're sorry the process wasn't clearer, and we're making the payment emails easier to recognize so this doesn't happen to others.


