Sharla D.
The product is great
The product is great. However, I received no communication rearding my order, when it was shipped or would be delivered. I also ordered with lights and it came without lights.
Response from CASAINCNov 16, 2023
Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Confirmation emails are sent immediately upon completion of the transaction. If you have spam blocking or require senders to seek approval, you may not receive it. Please check the spam or junk mail folders. Based on our review of your order, the option you purchased does not include solar lights. If you would like to exchange it for an umbrella with lights, please contact our customer service.We will surely get back to you and work out a proper solution on your case. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.


