CASAINCReviews of casainc.com

Response from CASAINCDec 14, 2023

It's wonderful to hear that you had a positive experience with your purchase! Fast shipping, a great price, and effective communication are key elements of a satisfactory shopping experience. I'm glad to know that the umbrella appears to be of high quality and has performed well against the wind. If you ever have more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business, and I hope you continue to enjoy your well-made umbrella!

Response from CASAINCNov 16, 2023

Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. The product details include all the necessary dimensions for each item, allowing customers to choose an outdoor umbrella that fits their patio table. If you have mistakenly purchased an incompatible umbrella, please contact our customer service, and we will promptly assist you in finding a suitable solution for your case. Our products are shipped from local warehouses in the United States, typically arriving within 3-7 days. If the delivery time exceeds this period, please contact us immediately. We will promptly get in touch with the courier company and provide you with a solution. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.

Response from CASAINCDec 14, 2023

That's fantastic to hear! We're thrilled that you love your 15ft lighted umbrella and that the delivery was right on time. It sounds like it adds a wonderful touch to your bar area. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and are delighted that you're enjoying your purchase!

Response from CASAINCNov 16, 2023

Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Upon checking, we regret to inform you that we were unable to locate your order information. Could you please provide your order number? Alternatively, you may contact us via phone or email our customer service, and we will promptly assist you in finding a suitable solution for your case. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.

Response from CASAINCDec 14, 2023

C'est fantastique d'entendre que vous avez aimé la table basse que vous avez commandée et que votre famille l'apprécie également. La livraison rapide et la qualité de la table sont des aspects essentiels d'une expérience d'achat positive. Nous sommes ravis que la table s'intègre bien dans votre intérieur. Nous vous remercions sincèrement pour vos commentaires positifs et d'avoir ajouté notre site à vos favoris. Si vous avez d'autres questions ou si nous pouvons vous aider davantage, n'hésitez pas à nous le faire savoir. Nous sommes là pour vous!

Response from CASAINCDec 14, 2023

Thank you for sharing your positive experience! We're thrilled to hear that your umbrella arrived promptly, in great condition, and that the assembly was easy. It's also wonderful to know that the color matches your expectations and that it's exactly what you were looking for. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and hope you enjoy your umbrella!

Response from CASAINCNov 16, 2023

Dear customer, Thank you for taking your precious time to leave your review. CASAINC has never sold T-shirts. In fact, we are an online home improvement and decor brand specializing in bathroom and outdoor products. You might have mistaken the website for your purchase. If you have renovation plans, feel free to visit our official website at www.casainc.com for your selections. Email: [email protected] Call us (9-8 EST): +1 888-257-3857 CASAINC Support team.

Response from CASAINCDec 14, 2023

That's wonderful to hear! We're delighted that you had a fast delivery, found it easy to install, and that your beautiful orange umbrella has become a conversation piece. It sounds like the solar lights and LED lights are adding a special touch and enhancing the ambiance. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and hope you continue to enjoy your unique and eye-catching umbrella!